Product Ops Manager

1 week ago

Vasa Kellakiou, Limassol, Cyprus inDrive Full time €30,000 - €60,000 per year

We are looking for Product Ops Manager to join our team

Responsibilities

  • Optimize Operational Efficiency: Streamline product workflows and processes to enhance overall operational efficiency and reduce bottlenecks.
  • Data-Driven Decision-Making: Analyze data to generate actionable insights that drive product enhancements and improve performance metrics.
  • Support Product Development: Collaborate with product managers and engineering teams to ensure seamless product development, rollout, and post-launch support.
  • Enhance User Experience: Continuously monitor and improve the user experience by addressing issues and implementing feedback from riders, drivers, and internal teams.
  • Facilitate Cross-Functional Collaboration: Work closely with various teams (e.g., customer support, operations, marketing) to align product operations with broader business objectives.

Qualifications

  • Educational and Professional Background: BA/BS in a relevant field with 3-5 years of experience in product operations, product management, or operations roles, preferably within the tech or mobility industry.
  • Technical Proficiency: Strong data analysis skills with proficiency in product management tools (e.g., JIRA, Tableau).
  • Analytical and Problem-Solving Skills: Ability to interpret data, identify inefficiencies, and implement solutions to optimize operations.
  • Communication and Collaboration: Excellent verbal and written communication skills, with a proven ability to work cross-functionally and influence stakeholders.
  • Customer Focus: Deep understanding of customer needs and the ability to translate these into actionable product requirements and improvements.

Conditions & Benefits

  • Stable salary, official employment, health insurance.
  • Relocation package offered to candidates from different regions.
  • Full coverage of business trip expenses, including daily allowances for employees engaged in travel-related tasks.
  • Hybrid work mode and flexile schedule.
  • All the necessary work equipment.
  • A diverse array of internal training programs.
  • Partially or fully funded additional training courses.
  • Monthly corporate 'Fun Days' in various engaging formats.
  • Meaningful gestures on special occasions – company gifts to celebrate weddings, new arrivals, and birthdays.

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