Customer Support Officer

8 hours ago

Limassol, Limassol, Cyprus RevNinja Full time €20,000 - €30,000 per year

Join the Clan: Customer Support Ninja

Limassol, Cyprus (On-site)

Full-Time | Entry-Level | Rotational Shifts (5 days/week including weekends & public holidays) Shifts: 08:00–17:00 | 10:00–19:00 | 14:00–23:00 | 19:00–04:00

Mission Brief

At RevNinja, we don't just support players—we protect their joy, resolve their quests, and guard their experience with precision and speed. As a Customer Support Ninja, you'll be part of our elite frontline squad, trained to handle high-stakes interactions with stealth, empathy, and lightning-fast problem-solving.

This isn't just a support role—it's a dojo for growth, collaboration, and impact. You'll work across departments, sharpen your skills, and help shape the future of iGaming excellence.

Your Ninja Duties

  • Deflect escalated issues with grace and resolve them like a true sensei
  • Collaborate with internal guilds (Product, Risk, Compliance) to neutralize complex challenges
  • Deliver legendary service via phone, email, and live chat—every interaction counts
  • Decode client inquiries swiftly and accurately, even under pressure
  • Maintain detailed logs in our CRM scrolls (no detail escapes your eye)
  • Guide new recruits through account setup and KYC rituals
  • Share wisdom on promotions, updates, and platform features
  • Uphold the RevNinja code of honor in every interaction
  • Craft support scrolls and SOPs to boost team agility
  • Spot patterns, report anomalies, and suggest tactical improvements
  • Be the voice of the player—bring frontline insights to the strategy table

Skills of the Shadow

  • 1+ years in customer service (Live Chat & Email mastery preferred)
  • Experience in iGaming, fintech, or financial services is a plus
  • Calm under fire—your decision-making is sharp and swift
  • Detail-oriented, especially with numbers and data
  • Fluent in English, German, Polish, French, or Dutch (written & spoken)
  • Passionate about player happiness and team development
  • A natural leader who inspires, mentors, and holds the line
  • Flexible and reliable—ready to rotate through shifts like a true nightwatch ninja

Perks of the Path

  • A fast-growing dojo in the heart of the iGaming universe
  • Supportive, collaborative clan culture
  • Discounted gym membership to keep your ninja form sharp
  • Competitive salary and growth opportunities
  • A chance to make your mark in a high-performance squad

Ready to don the mask and join the mission? Send your CV to with the subject line: "Customer Support Ninja" Or apply directly.

  • Customer Support Officer

    2 weeks ago

    Limassol, Limassol, Cyprus IronFX Full time €20,000 - €25,000 per year

    IronFXis a leading global online broker specialising in Forex, CFDs, Commodities and Spot Metals since 2010. On behalf of IronFX, we are looking to hire a motivatedCustomer Support Officerto join our growing and dynamic and growing customer support teamJob Description:Provide support to customers via live chat, email and/or telephoneResolve client queries...

  • Customer Support

    2 days ago

    Limassol, Limassol, Cyprus SquaredFinancial Full time €20,000 - €40,000 per year

    Job Overview:The Customer Support Officer will provide timely and accurate assistance to customers via phone, email, or live chat in bothEnglish and Arabic. Key responsibilities include resolving customer queries, troubleshooting technical issues, handling complaints, and providing information about the company's products and services. The role also involves...

  • Customer Support Officer

    2 days ago

    Limassol, Limassol, Cyprus BlackBull Markets Full time €30,000 - €60,000 per year

    Organisation OverviewBlackBull Markets is a regulated multi-asset broker headquartered in New Zealand, with a growing global presence. Our websites support clients in more than ten languages and reflect our commitment to speed, accessibility, and innovation. We combine robust trading infrastructure with advanced automation and user-centred design to deliver...

  • French Customer Support/Back Office

    1 week ago

    Limassol, Limassol, Cyprus Talentera Full time €35,000 - €45,000 per year

    About the Company:Talentera, on behalf of a leading client in the Forex industry, is looking an experiencedCustomer Support/Back Office - French Speakerto join their team in a remote role.Job Role: Customer Support/Back Office - French Speaker | Onsite or RemotelyAbout the Role:We are looking a fluent French speaker to join our Customer Support and Back...

  • French Customer Support

    8 hours ago

    Limassol, Limassol, Cyprus Talentera Full time €35,000 - €45,000 per year

    About the Company:Talentera, on behalf of a leading client in the Forex industry, is looking an experiencedCustomer Support - French Speakerto join their team in a remote role.Job Role: Customer Support - French Speaker | RemotelyAbout the Role:We are looking a fluent French speaker to join our Customer Support and Back Office team in a regulated Forex...

  • Customer Support Agent

    2 weeks ago

    Limassol, Limassol, Cyprus TOPTALENT Full time

    Position: Customer Support Agent (Farsi) Location: Limassol office or hybrid if out of Limassol, Cyprus Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES:Excellent Farsi language, both oral and written. Fluent in English.Effectively managing the company chats, E-mails and callsIdentifying and assessing customers needs to...

  • Customer Support Specialist

    8 hours ago

    Limassol Municipality, Limassol, Cyprus Antelope Full time €30,000 - €60,000 per year

    Antelope's suite of products streamlines all the operations and reporting of your business, making complicated and time-consuming operations a thing of the past. With Antelope's CRM, Tracking and VOIP combined into one smart interface, giving you instant access to all the information you need to maximize your ROI.We are looking for a talented and ambitious...

  • Customer Support Specialist

    8 hours ago

    Limassol Municipality, Limassol, Cyprus BridgerPay Full time €35,000 - €45,000 per year

    BridgerPay is the first-ever payment operations platform designed to automate every payment flow through a modular, Lego-like interface. Our codeless, agnostic, and unified software enables any business to scale payments, uncover real-time insights, and drive revenue,  without writing a single line of code. Operating across 4 continents and supporting 30+...

  • Customer Support Specialist

    2 weeks ago

    Limassol, Limassol, Cyprus FP Markets Full time €25,000 - €35,000 per year

    FP Markets Group of Companies is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Customer Support Specialist in Cyprus office - a certified Great Place to Work.Responsibilities:Provide answers...

  • Customer Support Specialist

    2 weeks ago

    Limassol, Limassol, Cyprus FP Markets (First Prudential Markets) Full time €25,000 - €35,000 per year

    FP Markets Group of Companiesis a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-timeCustomer Support Specialistin Cyprus office - a certified Great Place to Work.Responsibilities:Provide answers to...