
Customer Care Specialist
1 week ago
Международная компания, которая уже 18 лет развивает современный онлайн-сервис денежных переводов, ищет сотрудника в отдел клиентской поддержки в Лимассоле.
Компания внедряет передовые технологии и высокие стандарты обслуживания, чтобы сделать процесс перевода денег удобным, быстрым и доступным для людей по всему миру.
Сервис работает в более чем 50 странах и насчитывает свыше 17,5 миллионов пользователей. Главная цель компании — помогать людям оставаться ближе друг к другу, вне зависимости от расстояний. Сейчас компания сосредоточена на развитии переводов внутри Европы и продолжает активно расширять свои возможности.
У вас будет возможность развиваться в стабильной международной команде, начиная с позиции специалиста клиентской поддержки и со временем выстраивая карьеру в сфере финансовых технологий.
Задачи на позиции:
- Общение с клиентами по телефону и электронной почте
- Обеспечение качественной поддержки пользователей
- Проверка аккаунтов по стандартам KYC
- Мониторинг транзакций и действий клиентов, анализ и реагирование
- Содействие команде по вопросам транзакций
- Проведение электронной верификации
- Отличные коммуникативные навыки, грамотная устная и письменная речь
- Внимание к деталям, уверенное владение компьютером
- Владение турецким или узбекским илигрузинским языками на уровне B2 и выше
- Русский и Английский язык на уровне B2 и выше
- Готовность работать в офисе в Лимассоле
- Заработная плата 2000 евро гросс
- Официальное трудоустройство
- Полный рабочий день, график 5/2
- Современный комфортный офис
- ДМС и оплачиваемый отпуск
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