Global Social Media

Overview
Spotware Systems, cTrader Trading Platform, is looking for a
Global SMM and Community Lead
who will spearhead our efforts to engage, grow, and manage our community across various platforms. This role is pivotal in fostering a positive community environment, driving engagement, and aligning community initiatives with our company's goals.

Responsibilities

• Developing and executing innovative community engagement strategies to grow and nurture our community across digital platforms, including social media, forums, and our website
• Leading and mentoring the international community team, setting clear goals and fostering an environment of creativity and collaboration
• Developing and implementing both B2B (Spotware) and B2C (cTrader) content strategies
• Creating and implementing a strategy for the creation and distribution of User-Generated Content (UGC)
• Searching for and implementing automation and AI tools for social listening, comment moderation, and creating unique content
• Serving as the brand's voice within the community, ensuring consistent and positive interactions that reflect our company's values
• Collaborating with cross-functional teams, including Sales, Marketing, Content, Product, and Customer Success, to align community initiatives with broader company objectives
• Monitoring community feedback and trends, providing actionable insights to relevant teams for product development, customer service improvements, and content creation
• Organizing and supporting community events, both online and in-person, to enhance engagement and brand loyalty
• Developing and managing community policies and guidelines to maintain a safe and welcoming environment for all members
• Analyzing and reporting on community engagement metrics, demonstrating the impact of community initiatives on company goals
• Staying up-to-date with the latest trends in community engagement and recommending new tools and strategies to keep our community thriving
• Identifying, segmenting, and engaging with the most active community members, including Detractors, Loyalists, and Advocates

Requirements

• Bachelor's degree in Communications, Marketing, Business, or a related field
• 3+ years of experience in community management, social media, or a related field, with proven leadership skills
• Strong understanding of online community platforms, social media, and content management systems
• Excellent communication and interpersonal skills, with the ability to engage and inspire a wide range of audiences
• Proven track record of developing and executing successful community engagement strategies
• Strong analytical skills, with the ability to translate data into actionable community insights
• Creative thinker with a proactive approach to problem-solving
• Ability to work collaboratively in a fast-paced, evolving environment
• Ability to relocate to Cyprus and work from the office
• Fluent English
• You use AI not just occasionally, but as a core part of how you think, work, and deliver results. Being AI-augmented is part of what makes you a top performer

Conditions

• Competitive remuneration reflecting your skills, contribution, and experience
• Comprehensive private medical insurance for your peace of mind and well-being
• Relocation support package (if applicable) — including visa and work permit arrangements to ensure a smooth move to Cyprus
• Welcome Baby Bonus to celebrate life's most joyful milestones
• Birthday Voucher to make your special day even brighter
• Fully equipped, modern workplace offering daily fresh fruits, Wednesday breakfasts, Thursday pizza days, and Friday snacks — because great work deserves great food
• Sports and wellness benefits, including company-subsidized gym memberships and wellness programs to help you stay active and energized
• Support with integration into life in Cyprus, including guidance on local healthcare, banking, and accommodation
• Continuous learning and professional growth opportunities, including internal training, conferences, and skill-development initiatives
• Greek language classes to help you adapt smoothly to local life and culture
• Support with the fast-track naturalisation process for long-term employees

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