Client Support Representative

2 days ago

Limassol, Limassol, Cyprus Emerald Zebra Talent Solutions Full time €35,000 - €45,000 per year

Portuguese-Speaking Client Support Representative | Join a Global FinTech Pioneer

Are you passionate about helping people and excited by the world of online trading?

Do you speak Portuguese fluently and thrive in a fast-moving, tech-driven environment?

Then this is your opportunity to
launch your career with one of the worlds fastest-growing FinTech brands

About Us

Our client is a
global trading platform
transforming the way people invest.

With
5M+ users
, cutting-edge proprietary technology, and licenses across
Australia, Cyprus, Mauritius, and the Cayman Islands
, were redefining what it means to trade smarter.

The
Cyprus office
is expanding and this is your chance to be part of the
core team
shaping our European operations.

What You will Do

As a
Client Support Representative
, you will be the friendly voice and problem-solver behind our customers success stories.

You will connect with clients across multiple channels chat, email, and phone ensuring they have a smooth and empowering experience on our trading platform.

Your daily mission:

  • Deliver exceptional, personalized support to our global clients
  • Resolve queries with creativity, speed, and empathy
  • Collaborate across departments to ensure seamless client journeys
  • Deepen your knowledge of
    CFDs, forex, indices, crypto, and commodities
  • Contribute to translations and client communications in Portuguese

What You Bring

  • Fluent Portuguese
    and strong English communication
  • A love for
    learning
    ,
    problem-solving
    , and
    helping others
  • Curiosity about financial markets and technology
  • A positive, team-oriented attitude with a drive to grow
  • Customer service experience (finance background a plus, but not required)

Why You will Love It Here

We believe in rewarding performance and fuelling growth.

Here is what is waiting for you:

  • Competitive salary + performance bonuses
  • Private medical insurance
  • Education subsidy + paid study leave
  • Fitness membership allowance
  • 21+ days annual leave (increasing every year)
  • Birthday leave
  • Hybrid work model
  • Bi-weekly lunches & a truly international team

Ready to Level Up Your Career?

Join a company where
innovation meets integrity
, and
your potential has no limits
.

Apply now and become part of a FinTech brand that is transforming digital trading for millions worldwide.

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