Head of Business Systems Analysis

Andersen, an international IT company, is looking for a
Head of Business Systems Analysis and Engineering

to join its team for large-scale projects across various industries. 

Andersen is a pre-IPO software development company that provides a full cycle of services, following project management standards and best practices. For over 18 years, we have been helping enterprises and middle-sized firms transform their businesses by creating effective digital solutions using innovative technologies. 

Immerse yourself in a global landscape as we collaborate with enterprises spanning North America, Western Europe, Israel, Australia, and the UAE. Our diverse expertise extends across FinTech, Healthcare, Retail, Telecom, Media & Entertainment, Logistics, Travel & Hospitality, eCommerce, and more. 

Responsibilities:

• Developing and implementing business and systems analysis strategy for complex IT projects.

• Defining and evolving the requirements management service: standards, processes, tools, and metrics.

• Optimizing requirements processes for different scenarios (greenfield development, legacy systems, off-the-shelf solutions, integrations).

• Introducing AI tools and automation to improve analyst efficiency: reducing routine efforts, improving artifact quality.

• Creating and maintaining documentation (BRD, SRS, User Stories, Use Cases, BPMN, UML, ERD).

• Aligning functional and non-functional requirements with development, architecture, and business teams.

• Embedding requirements analysis processes into end-to-end SDLC considering Agile, Waterfall, and hybrid methodologies.

• Resolving complexities and conflicts in requirements processes: addressing inconsistencies, resistance to change, and skill gaps.

• Managing and developing the analyst community: mentoring, training, implementing best practices.

• Building and maintaining talent pools to grow domain-specific expertise among analysts.

• Supporting the requirements → configuration → acceptance flow where feasible without developer involvement (low-code/no-code, BPM automation).

• Assessing risks related to requirements elicitation and detailing and developing mitigation measures.

• Designing and implementing AI assistants and models to support requirements analysis, traceability, consistency, and automatic artifact generation.

Must-haves:

• Experience as a Lead Business Analyst for 5+ years.

• Experience as a System Analyst with a solid understanding of IT system architecture.

• Hands-on experience optimizing requirements processes and implementing automation tools (Jira, Confluence, BPMN, data-tools, etc.).

• Deep knowledge of requirements analysis and management methodologies (BABOK, IIBA).

• Strong modeling skills (BPMN, UML, ERD) and proficiency with tools (Enterprise Architect, Visio, Lucidchart, or equivalents).

• Experience writing project documentation: BRD, SRS, User Stories, Acceptance Criteria.

• Solid knowledge and practical experience applying Agile, Scrum, and Waterfall in cross-functional teams.

• Understanding of REST API principles, microservice architecture, and integration solutions.

• Experience participating in digital transformations within large enterprise companies.

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Level of English – from Upper-Intermediate+ and above. 

Nice-to-haves:

• Proven cases of implementing tools and methods for analysis process optimization (A/B testing, analytics, routine automation).

• Certifications such as CCBA, CBAP, and PMI-PBA.

• Experience with requirements management tools (Jira, Confluence, Azure DevOps, Jama, etc.).

• Knowledge of UX/UI principles and experience with Figma or Sketch.

• Experience working with cloud platforms (AWS, Azure, GCP).

• SQL proficiency for data analysis.

• Experience with high-load systems.

Reasons why this job would be interesting to you:

• Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects. 

• We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts. 

• We welcome specialists from every part of the world. 

• Salaries at Andersen are pegged to the USD, and our employees are provided with a benefit package and an extensive set of bonuses. 

• We give our employees an opportunity to attend and participate in the company's BA meetups, as well as offer a compensation program for international professional certificates. 

• There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded. 

• You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow. 

• Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more. 

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