Global Consumer Communications Lead

iinDrive is one of the world's fastest-growing ride-hailing companies — and the international mobility platform built on fairness and transparency. While we've built strong stories around safety, drivers, and regional communications, we now want to bring passengers into the spotlight.

We're looking for a
Global Consumer Communications Lead
to help us turn data, product updates, and passenger insights into
compelling news stories
that resonate globally. This is a senior HQ role where you'll transform what passengers love (and what frustrates them) into
clear, relatable narratives
. You'll create news-driven content packages for our regional teams across APAC, EMEA, and LATAM — making it easy for them to pitch and localize in their markets.

Responsibilities

• Lead consumer comms at HQ
  : Build and own global passenger communications strategy, ensuring riders are at the center of inDrive's storytelling.
• Turn insights into news
  : Partner with marketing, analytics, and product teams to identify trends in passenger experience and transform them into newsworthy narratives and angles
• Deliver ready-to-use news content
  : Provide regional PR teams with press materials, messaging, data-driven stories, and creative formats that are designed for localization and media pick-up
• Create and manage a global content hub
  : Develop a central "newsroom" library of story angles, key data points, case studies, and visuals that regions can adapt
• Develop consumer-facing campaigns
  : Launch global initiatives that highlight fairness, inclusion, and real passenger experiences through news stories and campaign formats.
• Bring a consumer lens to every announcement
  : Ensure narratives are relatable, lifestyle-oriented, and relevant to passengers' everyday journeys.
• Collaborate cross-functionally
  : Work with product, marketing, analytics, and regional comms to align global strategy with local execution.
• Mentor and support regional PR teams
  : Equip them with story packages and help adapt global narratives to local contexts while keeping consistency.
• Identify PR opportunities in cross-teams
  within the organization [business and marketing projects] to extract maximum relevant information from internal sources and turn complex propositions into simple and easy-to-digest action points for PR.
• Manage business stakeholders and their expectations:
  you should be ready to roll up your sleeves to convince stakeholders and prioritize comms needs alongside grounding up business expectations.
• Effectively manage internal and external resources,
  including but not limited to cross-functional team management, budgets, planning, KPIs setting (and their feasibility).

Qualifications

• Solid experience in
  consumer PR, brand storytelling, or news-driven communications
  , ideally in mobility, lifestyle, or other consumer-facing industries.
• Skilled at spotting news angles in data, product launches, and consumer insights.
• Excellent storyteller who can turn complex details into
  simple, media-friendly narratives.
• Hands-on and proactive: you don't just advise, you create press materials, op-eds, and story packages yourself.
• Comfortable working cross-functionally with
  marketing, product, and analytics
  teams.
• Strong conversational English
  (comfortable in daily international work); Spanish is a plus.
• A team player who enjoys mentoring regional colleagues and building bridges across cultures.
• Analytical yet creative, with a passion for
  building consumer trust
  in high-growth environments.

Conditions & Benefits

• Stable salary, official employment
• Hybrid work mode and flexible schedule
• Relocation package offered for candidates moving to Cyprus
• Access to professional counseling services including psychological, financial, and legal support
• Discount club membership
• Diverse internal training programs
• Partially or fully paid additional training courses
• All necessary work equipment

Why join us

• Shape the
  global passenger voice of inDrive
  — one of the most distinctive challenger brands in mobility.
• Work at HQ level with impact across APAC, EMEA, and LATAM.
• Collaborate with passionate colleagues in marketing, product, and analytics.
• Join a mission-driven company that challenges unfair practices and empowers both drivers and passengers.