
Back Office Administrator
4 hours ago
HFM is an internationally acclaimed multi-asset broker, delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets. As we continue to expand, we are seeking a driven and strategic
Back Office Administrator
to join our team
Your role at HFM:
- Process and monitor client deposits.
- Investigate and process client withdrawal requests.Process funds transfers.
- Provide assistance to all departments for back office related tasks in a timely manner.
- Ensure compliance with the company's anti-fraud policy by conducting thorough investigations.
- Request additional documentation when needed, communicate with banks and processors and conduct any further required investigations.
- Check KYC documents and activate accounts.
- Assist clients with general finance inquiries.
- Provide daily screenshots of payment gateway balances for accounting reconciliation.
- Reply to all client emails regarding account approvals and funding.
- Report any issues to the line Manager.
Requirements
What You Bring:
- 1+ years' experience in a similar role.
- Good command of the English language (oral and written). Any additional language would be considered an advantage.
- Basic Computer skills.
- Experience within FX industry/ Funding Operations would be considered an advantage.
Applicants must be eligible or have legal authorization to work in the country where the position is based.
Benefits
By joining us, you can expect:
- Hybrid Work Model (up to 2 days working from home).
- 22 days of Annual Leave (reaching up to 30 days per year based on years' service)
- Comprehensive Health & Life Insurance (from day one)
- Friday afternoons off in Summer (July & August)
- Birthday Leave
- Gym Membership (Larnaca)
- Referral Bonus
- Paid Time Off for Training & Education
Ready to Kick Off an Exceptional Career?
Join HFM and shape your future with a company that values growth, innovation and people.
Sounds like you? Let's write the next chapter together.
All Applications will be handled with the strictest confidentiality.
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