Compliance Monitoring Officer

StoneX Europe Ltd, a member of the StoneX Group Inc. and operator of the retail brands and City Index, is a Cysec regulated entity with License Number 400/21 based in Nicosia, Cyprus.  We are one of the market leaders and provide market access and trade execution services in foreign exchange and contracts for difference (CFDs) to retail and institutional investors.

Our business include global CFD and FX brands, and City Index, StoneX Retail division has development centers in Bedminster, New Jersey, London, UK, Krakow, Poland and has a global presence with 800+ staff across North America, Europe and Asia Pacific.

Position purpose:

The Compliance Monitoring Officer (Polish Speaker), is responsible for performing ongoing monitoring and oversight across the firm's business units, ensuring that all operations comply with CySEC, ESMA, and internal governance standards.

This role focuses on the execution of the Compliance Monitoring Plan (CMP), providing assurance that the Company's controls and processes remain effective, proportionate, and aligned with regulatory expectations.

The officer will support the Head of Compliance by identifying and escalating risks, performing reviews, and providing feedback on remediation actions to foster a culture of continuous compliance improvement.

Primary duties include:

• Ensure Compliance of the Company to prevailing Laws, Circulars and Directives issued by CySEC;
• Completion of ongoing tasks that sit within the team's Compliance Monitoring Programme ('CMP');
• Conduct regular reviews of marketing, affiliates, and client communication to confirm alignment with regulatory standards.;
• Oversee and monitor customer complaints and dissatisfaction cases, ensuring timely escalation, root cause analysis, and reporting to the Head of Compliance.;
• Conduct regulatory horizon scanning — monitor regulatory websites and circulars for new or updated obligations.;
• Review and maintain internal registers and compliance logs.;
• Identify control weaknesses and assist in the implementation of remedial and preventive actions.;
• Draft and present monitoring reports and findings to the Head of Compliance & AML.;
• Support the updating of policies and procedures as required by new regulatory developments.;
• Conduct Compliance risk reviews in order to identify, evaluate, and mitigate potential risks that arise from failing to adhere to regulation, standards and internal policies;
• Track the implementation of remediation points arising from risk reviews and ensure completion by stakeholders;
• Handle ad hoc compliance-related tasks to support departmental needs.

To land this role you will need:

• Minimum of 2 years' experience in the Compliance Monitoring Role;
• Excellent Understanding of CySEC's Laws, Circulars and Directives;
• Excellent Understanding of ESMA's guidelines;
• Holder of CySEC's Advanced Certificate (considered an advantage);
• Holder of CySEC AML Certificate (considered an advantage);
• Fluency in Polish and English, both written and verbal.;
• Any other language is considered to be an advantage.

Qualification Requirement: As part of your role, you may be required to obtain a relevant professional qualification. Where applicable, this must be successfully completed within your probation period, with support provided by the company to help you meet this requirement.

Core Competencies

• Strong understanding of financial services regulation and compliance frameworks.
• Confidence to interact with individuals from all levels of the business;
• Strong analytical, problem-solving and organizational skills;
• High attention to detail and ability to work autonomously and meet deadlines in a dynamic environment;
• Effective time management, ability to meet deadlines, and handle multiple priorities.;
• Team player with a proactive and professional attitude;
• Excellent communication and interpersonal skills, with the ability to advise and influence.
• Computer competency, including Microsoft Outlook/Word/Excel.

Working environment:

• Hybrid (1-day WFH, 4 days in office)

#LI-Hybrid  #LI-AS1