Head of Business Development

4 weeks ago

Limassol, Cyprus Tio Markets LTD Full time

TIOmarkets is a Forex and CFD broker with registered entities in the UK and Saint Vincent and the Grenadines. We are a fast growing and ambitious company that provides access to global financial markets through our online trading platform.

We are currently looking to recruit a high-caliber individual for the position of Head of Business Development, to work at our head office based in Limassol, Cyprus.

Main duties and responsibilities of the role:

  • Building, developing, and maintaining strong professional business relationships with partners mainly by phone, email, and social networks
  • Building and training a Team of highly motivated Business Developers
  • Developing the Institutional Business of the Company, based on targets set by the Senior Management
  • Promoting the Company’s products and services in an effective and efficient manner as to maintain an adequately high sales conversion ratio as stipulated by the KPIs set by the Company
  • Researching, initiating and executing plans to develop partnerships with online affiliates, affiliates networks and Introducing Brokers (IBs) and ensuring excellent standard of service
  • Maintaining a high volume of partner contacts and ensure high levels of client satisfaction
  • Assisting clients with any platform/financial trading related queries
  • Assisting clients who wish to open or manage a trading account;
  • Providing training to partners on the Company’s products (including webinars) and trading systems;
  • Informing all existing and potential partners of any new products and promotions that the Company is offering
  • Providing quality and efficient live support to existing and potential partners
  • Liaising with the relevant department in cases where partners have queries on specific issues related to that department and forwarding partners’ complaints to the relevant department
  • Provide troubleshooting and support for the basic functions of the trading platform and partner Portal;
  • Provide ongoing professional guidance to existing and new partners
  • Posting information regarding Company’s products and services to relevant forums
  • Actively following up on queries and providing feedback to partners ensuring that they receive the best level of service
  • Delivering action plans to the Senior Management
  • Adopting quality and performance control standards
  • Taking proper actions and implementing necessary changes for the improvement of the Business Development Department
  • Identifying business development opportunities for the Company
  • Meeting monthly goals/targets set by the Company
  • Maintaining professional internal and external relationships that meet the Company’s core values
  • Demonstrating the ability to interact and cooperate with colleagues, build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, solve problems creatively and demonstrate high integrity

Key Attributes:

  • Fluent in English, additional languages would be an advantage
  • Holder of CySEC Advanced or AML Certifications will be considered an advantage
  • Relevant experience in investment or forex company
  • Process and target-driven and pays attention to detail
  • Minimum of 5 years experience

What we offer:

  • Attractive remuneration package depending on qualifications and experience
  • Stable and reliable bonus structure
  • 21 days annual leave
  • Professional team and friendly atmosphere
  • Full health care after completion of the probationary period
  • Participation in the employee’s provident fund scheme upon completion of the probationary period
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