Customer Experience Manager
4 weeks ago
The Company
Our client is one of the largest online and customer focussed companies in Cyprus. This business provides tailored solutions to customers, and pride themselves on the quality service they provide. Due to their continued growth, they are now looking to expand their team. This is a great opportunity to be a part of a positive and supportive team. If you are driven and looking for the next step in your career, and want to work with a large and well-established business, this could be for you
Key Responsibilities
- Caring for new customers and make sure they are having a great experience
- Creating individualized campaigns and communicate them to the customers by phone, emails and sms.
- Providing help to customers experiencing problems in the payment process
- Going the extra mile to engage customers
Candidate Profile
- No similar experience is needed, an extensive training package is provided by the company. A great attitude is what we are looking for.
- Fluency in one of the following languages: English, German, Finnish, Swedish
- Excellent writing and communication skills
- Ability to multitask and self-manage your workload
- Ability to work shifts
- Ability to work independently as well as being a team player
- Positive attitude
- Result oriented
- Computer literate (Excel, Word, Email etc)
Submit CV for this role
If you are interested in the above position, contact us
- EMAIL: Send your CV to (Please include " Customer Experience Manager – Job ID #84" in title of email)
- CALL: or
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