Financial Services Specialist with Shift Availability

6 days ago


Limassol, Limassol, Cyprus TOPTALENT Full time

TOPTALENT is seeking a highly skilled Back Office Officer to join our team in Limassol, Cyprus. As a Back Office Officer, you will play a vital role in ensuring the smooth operation of our financial services.

About the Role:

  • Register and open new clients' accounts in our software.
  • Perform KYC and due diligence checks to ensure compliance with regulatory requirements.
  • Conduct ongoing client monitoring for Anti-Money Laundering (AML) purposes.
  • Facilitate daily client withdrawals through approval, preparation, and execution processes, ensuring accuracy and efficiency.
  • Settle transactions (deposits, withdrawals, and internal transfers) while maintaining accurate records.
  • Monitor transactions performed through the company, comparing them to received instructions and resolving any discrepancies.
  • Send account statements upon request, providing excellent customer service.
  • Archive all relevant documents in CRM (agreements, contracts, confirmations, etc.).
  • Handle customer complaints professionally and promptly.
  • Obtain updated KYC documents from clients as required.
  • Perform other duties and responsibilities as assigned by management.

Requirements:

  • At least 1 year of experience in a similar role in the Financial/Forex Industry.
  • University degree in Business Administration, Economics, Finance, or a related field.
  • Fluency in English with excellent communication skills.
  • Computer literacy, with knowledge of Microsoft Office applications and CRM systems.
  • Ability to work autonomously as well as part of a team.
  • Ability to be meticulous and target-oriented.
  • Ability to multi-task, prioritize, and manage time effectively.

What We Offer:

  • A competitive remuneration package based on qualifications and experience, estimated at €1,800 - €2,000 gross per month.


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