Financial Services Specialist with Shift Availability
6 days ago
TOPTALENT is seeking a highly skilled Back Office Officer to join our team in Limassol, Cyprus. As a Back Office Officer, you will play a vital role in ensuring the smooth operation of our financial services.
About the Role:
- Register and open new clients' accounts in our software.
- Perform KYC and due diligence checks to ensure compliance with regulatory requirements.
- Conduct ongoing client monitoring for Anti-Money Laundering (AML) purposes.
- Facilitate daily client withdrawals through approval, preparation, and execution processes, ensuring accuracy and efficiency.
- Settle transactions (deposits, withdrawals, and internal transfers) while maintaining accurate records.
- Monitor transactions performed through the company, comparing them to received instructions and resolving any discrepancies.
- Send account statements upon request, providing excellent customer service.
- Archive all relevant documents in CRM (agreements, contracts, confirmations, etc.).
- Handle customer complaints professionally and promptly.
- Obtain updated KYC documents from clients as required.
- Perform other duties and responsibilities as assigned by management.
Requirements:
- At least 1 year of experience in a similar role in the Financial/Forex Industry.
- University degree in Business Administration, Economics, Finance, or a related field.
- Fluency in English with excellent communication skills.
- Computer literacy, with knowledge of Microsoft Office applications and CRM systems.
- Ability to work autonomously as well as part of a team.
- Ability to be meticulous and target-oriented.
- Ability to multi-task, prioritize, and manage time effectively.
What We Offer:
- A competitive remuneration package based on qualifications and experience, estimated at €1,800 - €2,000 gross per month.
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