Risk and Payments Specialist
1 month ago
Emerald Zebra is seeking a highly skilled Risk and Payments Specialist to join their team in Limassol. As a key member of the team, you will be responsible for ensuring the smooth operation of financial transactions and maintaining high-quality work standards.
Your Key Responsibilities:
- Process account openings and amendments in accordance with KYC procedures.
- Monitor customer accounts to detect fraudulent patterns and communicate with banks and payment providers as necessary.
- Investigate and report suspicious account transactions to protect the business from financial loss.
- Utilize fraud and payments systems to optimize deposit conversion percentages and maintain a low chargeback ratio.
- Review and process withdrawal requests, resolving customer queries and interacting with other departments as needed.
Working Hours:
- Monday to Sunday, 5-day shifts, 08:00-16:00, 16:00-00:00, and 00:00-08:00.
Benefits:
- Starting monthly salary: 1,320 Gross.
- Extra payment for each night shift worked (average 5 per month).
- Quarterly bonus (after probation period).
- Career development and paid training.
- Medical Health Insurance.
- Complimentary lunch and unlimited daily snacks and beverages.
- Team Building Activities.
- Monetary voucher on Birthdays and additional occasions.
- Employee Discounts scheme.
Requirements:
- Strong proficiency in English, with excellent communication skills.
- Computer literacy, with proficiency in Excel.
- European citizenship.
Apply now by sending an email to: margarita.savva@emeraldzebra.cy
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