Risk and Payments Specialist

1 month ago


Limassol, Limassol, Cyprus Emerald Zebra Full time

Emerald Zebra is seeking a highly skilled Risk and Payments Specialist to join their team in Limassol. As a key member of the team, you will be responsible for ensuring the smooth operation of financial transactions and maintaining high-quality work standards.

Your Key Responsibilities:

  • Process account openings and amendments in accordance with KYC procedures.
  • Monitor customer accounts to detect fraudulent patterns and communicate with banks and payment providers as necessary.
  • Investigate and report suspicious account transactions to protect the business from financial loss.
  • Utilize fraud and payments systems to optimize deposit conversion percentages and maintain a low chargeback ratio.
  • Review and process withdrawal requests, resolving customer queries and interacting with other departments as needed.

Working Hours:

  • Monday to Sunday, 5-day shifts, 08:00-16:00, 16:00-00:00, and 00:00-08:00.

Benefits:

  • Starting monthly salary: 1,320 Gross.
  • Extra payment for each night shift worked (average 5 per month).
  • Quarterly bonus (after probation period).
  • Career development and paid training.
  • Medical Health Insurance.
  • Complimentary lunch and unlimited daily snacks and beverages.
  • Team Building Activities.
  • Monetary voucher on Birthdays and additional occasions.
  • Employee Discounts scheme.

Requirements:

  • Strong proficiency in English, with excellent communication skills.
  • Computer literacy, with proficiency in Excel.
  • European citizenship.

Apply now by sending an email to: margarita.savva@emeraldzebra.cy



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