Financial Services Officer
3 weeks ago
Job Title: Financial Services Officer
Job Summary: We are seeking a highly skilled Financial Services Officer to join our team at TOPTALENT. As a key member of our operations team, you will be responsible for providing exceptional client service and ensuring the smooth execution of financial transactions.
Key Responsibilities:
- Register and open new client accounts in our software
- Perform KYC and due diligence checks
- Conduct ongoing client monitoring for AML purposes
- Facilitate daily client withdrawals through approval, preparation, and execution processes
- Settle transactions (deposits, withdrawals, and internal transfers)
- Monitor transactions performed through the company, comparing them to received instructions and sorting out any discrepancies
- Send account statements upon request
- Archive all relevant documents in CRM (agreements, contracts, confirmations, etc.)
- Handle customer complaints
- Obtain updated KYC documents from clients
Requirements:
- At least 1 year of experience in a similar role in the Financial/Forex Industry
- University degree in Business Administration, Economics, Finance, or a related field
- Fluency in English with excellent communication skills
- Additional languages (Hebrew, Dutch, Spanish) are an advantage
- Computer literacy, with knowledge of Microsoft Office applications and CRM systems
- Ability to work autonomously as well as part of a team
- Ability to be meticulous and target-oriented
- Ability to multi-task, prioritize, and manage time effectively
What We Offer:
- Competitive remuneration package based on qualifications and experience
- Private medical insurance
- Opportunities for professional learning and growth (in-house and external training)
- Quarterly team events
- Corporate events and team-building activities
- Sport activities
- Corporate discount card
Work Schedule:
- Days: Monday to Friday
- Hours: Rotating shifts of 10:00-19:00, 14:00-23:00
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