Payment Process Optimization Specialist

2 weeks ago


Limassol, Limassol, Cyprus Emerald Zebra Full time
Job Overview

We are seeking a highly skilled Payment Process Optimization Specialist to join our team in Limassol. As a key member of our operations team, you will play a crucial role in ensuring the smooth and efficient processing of payments for our clients.

About the Role

This is an excellent opportunity for a motivated and analytical individual to take on a challenging position and make a significant impact in the iGaming industry. If you have a strong background in payment process analysis and excel skills, we want to hear from you.

Key Responsibilities
  • Analyze daily approval rates across all payment methods and monitor account balances to optimize deposit conversion rates.
  • Utilize payment systems to identify and resolve issues, reporting them to relevant technical teams.
  • Assist teams with information on decline reasons and alternative methods to ensure seamless transactions.
  • Research, negotiate, and onboard new payment providers to expand our offerings.
  • Coordinate new implementations to meet compliance and regulatory requirements, including settlement calculations.
Requirements

To be successful in this role, you should possess:

  • A strong background in payment process analysis and excel skills.
  • Fluency in English as a primary language.
  • Previous experience in a similar position, preferably in the iGaming industry.
  • A European citizenship or eligibility to work in Cyprus.
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary estimated at €35,000 - €50,000 per annum, commensurate with your experience.
  • Career development opportunities and paid training to enhance your skills.
  • Medical health insurance to support your well-being.
  • A comprehensive benefits package, including complimentary lunch, unlimited snacks and beverages, employee discounts, and monetary vouchers on special occasions.
How to Apply

Please submit your CV to Margarita Savva at Emerald Zebra by email.


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