
Customer Service Liaison
21 hours ago
A customer-facing role requiring excellent communication and problem-solving skills to provide support to clients.
This position involves managing company chats, emails, and calls, identifying and assessing client needs, and receiving and handling inquiries from new leads and clients through various channels.
- Effective time management and prioritization skills are essential in this role.
- The ability to work independently and as part of a team is also required.
Essential Skills:
- Excellent command of English (C1) and Farsi (C1) languages, both verbal and written.
- Proficiency in Microsoft Office Word, Excel, and Outlook.
- Strong phone contact handling skills and active listening.
Desirable Skills:
- Proven customer support experience.
- Experience/background in Forex and the Financial Market is a plus.
Comprehensive Benefits Package:
- Remuneration according to qualifications and experience.
- Medical Insurance Scheme.
- Provident Fund.
- 13th Salary.
Additional Perks:
- In-house fitness room with classes offered.
- Modern working space at a central and convenient location.
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