Trade Solutions Analyst

About us:

Scope Markets is a rapidly expanding Group of companies providing online trading services, with regulated entities and operational hubsaround the world. Scope Markets aims to provide the best in class trading infrastructure to cater to the needs of all types of clients from the beginners to the very ultimate institutional traders. 

We are extraordinarily proud to provide cutting-edge technology, speedy execution, and low latency solutions to our clients to ensure the most optimal trading environment through strategic placement of trading servers, and robust software and hardware.

The role: 

The Trade Solutions Analyst will play a pivotal role in providing support for end-to-end trading platform and clients within dynamic trade solutions division. The Trade Solutions Analyst will provide 24/5 technical support, solve production P1 problems and any system configuration tasks. Responsibilities will encompass gathering and analysing data to identify pressure points, devising solutions that align with our company business objectives, and ensuring the successful implementation of operational plans within agreed timelines.

How you can make a difference:

• Manage, maintain, support XC/OZ configurations.
• Perform all online configuration on both the Bridge, Platform, third party applications.
• Monitor  overall performance and up time for the eco system with making sure failover procedure on place, for the FIX engine, Liquidity, etc.
• Monitor daily trading activities such as rejections, latency, NOPs, and slippage.
• Monitor Trading Platform related logs and identify any potential issues.
• Supervise, support and train Junior Operations Engineer.
• Conduct end-to-end trade investigations.
• Escalate urgent requests with team members.
• Documenting processes and maintain service desk records.
• Preparing training manuals and FAQ materials for easy-access end-user guidance.
• Involve in trading platform related projects. 
• Work on shifts, including night shifts, as required.

Requirements:

• Good understanding of the financial markets beneficial, good mathematical ability a must.
• Able to work in a fast-paced environment.
• Team player.
• Proactive, consultative, adaptable nature.
• Ability to work under pressure efficiently.
• Strong analytical skills.
• Fluency in MS office.
• Experience in SQL is a plus.
• Experience in MetaQuotes trading system is a plus.
• Fluency in English, any other language is a plus.

Personal Specifications:

• Sociable
• Pleasant personality
• Willing to learn
• Diplomatic
• Self-motivated
• Self-learning

Core Values: 

Here at Rostro Group we have 7 Values that shape how we work with each other. All 7 are important to every colleagues across all of our divisions.  Especially important for this role are: 

• Inclusion: You actively seek different perspectives and integrate them to make better decisions
• Integrity: You openly acknowledge your errors, learn from them and use them as opportunities for growth.
• Ingenuity: You advocate for simplicity and new approaches that lead to practical and tangible innovations that deliver real business value.  
• Collaboration: You communicate with cultural sensitivity to engage effectively with international colleagues.
• Courage: You voice your opinions with honesty and a positive attitude for the benefit of the company, even if it feels uncomfortable.
• Persistence: You are not easily discouraged, approaching challenges with persistence and a positive outlook.  You are committed to continuous learning.
• Respect: You are confident in your knowledge, but you never assume to know it all.

 Perks & Benefits:

• Attractive Remuneration: A competitive salary package based on your qualifications, experience, and skills.
• Performance-Based Rewards: Annual discretionary bonuses and yearly salary review to recognize and reward your outstanding performance.
• Generous Time Off: Annual Leave days to rest and recharge.
• Well-being Support: Health and wellness are our priority.
• Retirement Planning: Company contributions to our provident fund, helping secure your future.
• Exclusive Discounts: Access to a company discount card scheme, offering savings across various services. 
• Vibrant Work Environment: Be part of an energetic and diverse multicultural team.
• Flexible Work Arrangements: Benefit from our hybrid work model, giving you the freedom to work from home.
• Career Growth: Opportunities for continuous personal development and career advancement.
• Team Bonding Events: Annual company events and parties to foster connection and engagement among employees.
  

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