PSP Relationships Manager

4 days ago

Limassol, Limassol, Cyprus paytech Full time €40,000 - €60,000 per year

About the Role

Department:

Merchant Services & Payments

Location:

On-site (Limassol, Cyprus)

Reports to:

Head of Merchant Services & Payments

We are looking for a 
PSP Relationships Manager
 - an energetic, detail-oriented professional who understands the payments ecosystem in Europe and can take ownership of onboarding new payment providers, managing existing partnerships, and driving payment strategy forward.

We consider only those candidates that are already in Cyprus.

Key Responsibilities:

  • Identify, evaluate, and onboard new 
    Payment Service Providers (PSPs)
     and 
    Alternative Payment Methods (APMs)
     relevant to the e-commerce sectors;
  • Conduct market research on European PSP landscape, local payment preferences, and new technologies;
  • Negotiate commercial terms, contracts, and technical conditions with PSPs;
  • Work closely with the 
    Payments
    team to ensure smooth integration and approval of new providers;
  • Maintain relationships with existing providers and monitor their 
    performance
    ;
  • Participate in payment strategy discussions to strengthen the company's European payment infrastructure.

Requirements:

  • 2–4 years of experience in 
    payments, fintech, or PSP/acquiring management;
  • Excellent understanding of 
    European PSP landscape
    , including card acquiring, Open Banking, and APMs;
  • Strong communication and negotiation skills - ability to represent company interests in business discussions;
  • Analytical mindset with basic understanding of payment KPIs (AR%, CR%, decline ratios, etc.);
  • Familiarity with 
    merchant processing agreements, chargebacks, rolling reserves
    , and reconciliation;
  • Knowledge of 
    compliance requirements
     (KYC, AML, PCI DSS, PSD2, SCA);
  • Comfortable working in a fast-paced, cross-functional environment;
  • Fluent
    English and Russian
    (written and spoken); additional European languages are a plus;
  • Positive attitude, self-motivation, and readiness to grow in a dynamic team.

We Offer:

  • Competitive salary package and performance bonuses;
  • Opportunity to work with leading PSPs, gateways, and acquirers in the industry;
  • International exposure and hands-on experience in a growing fintech/gaming company;
  • Supportive and collaborative work environment.

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