Supervisor
2 weeks ago
SCOPE OF JOB
The main purpose of this role is to ensure smooth operations of the restaurant, while supervising the front of house team. Will be responsible to organize service flows that maximize guest satisfaction and employee engagement byensuring that Company standards and targets are consistently achieved.
Reports To
Assistant Restaurant Manager/ Restaurant Manager
Main responsibilities
- Ensure all set up/ opening procedures are followed within restaurant and food pass areas
- Report maintenance issues in a timely manner
- Liaise with bar and kitchen for stock levels and menu specials
- Perform daily pre shift team briefings
- Delegate duties to team members on shift and follow up to ensure they are completed
- Supervision of the team during service hours to consistently apply the Standards of Operating Procedures
- Handle closing bills/cash/visa/vouchers/complimentary
- Supervise all closing procedures
- Perform daily shift debriefing to Restaurant Manager upon closing
- Ensuring HACCP and health and safety policies and procedures are implemented and maintained
- Attend job specific trainings
- Attend team communication meetings
Key Requirements
Skills and Knowledge
- Fluent in English and Greek
- Excellent communication and organizational skills
- Effective coaching and delegation skills
- Excellent food and beverage knowledge
- Good knowledge of Health & Safety, Hygiene and Licensing regulations
Behavioral characteristics
- Approachable and Social
- Team Player
- Ability to work under pressure
- Attention to detail
- Assertive & Fair
- Critical Thinking
- Integrity (High Moral and Ethical Principles)
Level of Experience
- 2 years' experience in the same or similar position
- Previous waiting experience
Benefits
- Competitive salary based on experience and qualifications
- Paid annual leave
- 5 days per week working schedule
- Free meal while on duty
- Up to 15 % discount on company brands (Pizza Express, Marzano, Columbia Beach, La Boca, Columbia Steak House, Pokeloha, Columbia Confectionery, Columbia Beach Resort, House & Garden, Columbia Sun)
- Training and development opportunities
- Career advancement opportunities
All applications will be treated with the strictest confidence.
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