Payment Operations Specialist

5 days ago

Limassol, Limassol, Cyprus Hytech Full time €40,000 - €60,000 per year

We are establishing a brand-new "Withdrawal Risk Control Review Team", dedicated to ensuring the security of client funds and conducting risk assessments before withdrawals are processed. This team will serve as the gatekeeper on the front line of the platform's fund flow, ensuring the authenticity, safety, and compliance of client withdrawals. As a professional team with expertise in payment risk control and identifying problematic clients, we support the group's objectives in anti-money laundering, anti-fraud, and fund security.

We are looking for detail-oriented, logical thinkers with a background in financial payments or risk control. If you're also skilled in Excel, reconciliation, and are highly responsible, you are welcome to join this core team that's about to take off

Job Responsibilities:

  • Review client withdrawal documents and verify the legitimacy of identity, transaction rationale, and fund flow.
  • Identify potential suspicious activities such as money laundering, fraud, arbitrage, etc., and perform EDD (Enhanced Due Diligence) when necessary.
  • Independently assess cases and provide handling recommendations based on the company's risk control review procedures.
  • Organize withdrawal review data, assist with reconciliation, tracking, and issue analysis.
  • Prepare case summaries or analysis reports and communicate with the team or supervisors.
  • Work closely with front-end sales, customer service, and risk control teams to ensure rapid processing of risk-related cases.
  • Participate in a rotating shift system (morning/evening/night shifts) to ensure 24/7 uninterrupted review operations.

Requirements / Qualifications:

  • Prior involvement in payment processing, fund flow review, or risk control, with strong skills in identifying and judging high-risk scenarios.
  • Proficient in Excel, able to handle daily reconciliation, case tracking, and data analysis.
  • Familiar with PowerPoint, capable of assisting in preparing case analyses and reports for management.
  • Experience working with sales, customer service, and risk control teams.
  • Must be fluent in both spoken and written English.
  • More than 3 years of working experience in Contracts for Difference (CFD) or related industries
  • In-depth understanding of anti-money laundering laws and payment application
  • Experience in customer document review and verification
  • Proficient in using related tools, such as LexisNexis, SumSub, Ethoca

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