Payment Specialist

Position:
Junior Online Payments Account Manager

Location:
Paphos

Type:
on-site

On behalf of our client, an Innovative digital solutions provider, we are looking for a motivated and determined Junior Online Payments Account Manager.

Requirements

• BSc/MSc in Accounting / Finance / Economics / Mathematics / Statistics or any other relevant field
• 1-3 years of relevant professional experience; prior work in an online-based company is a plus
• Proficiency in Microsoft Excel and/or Google Sheets
• Strong verbal and written communication skills with advanced interpersonal abilities
• Skilled in time management, task prioritization and meeting deadlines
• Proactive, well-organized, and detail oriented
• Excellent verbal and written command of English
• Comfortable working in a fast-paced and dynamic environment
• Curius, adaptable and eager to learn with an innovative mindset
• Capable of working independently as well as part of a team

Responsibilities

• Conduct research to identify, assess and recommend new payment methods and providers
• Support the onboarding and online integration process for new payment providers
• Manage and maintain strong relationships with existing payment providers
• Gather and update KYC/AML and other due diligence documentation as required
• Be updated with the latest requirements and regulations from major payment schemes to ensure full compliance
• Enhance payment processes across frontend and backend systems to improve user experience and boost conversion rates
• Track and analyze daily transaction data by country, issuer, card type, and other key indicators, implementing improvements as needed
• Prepare regular – weekly, monthly – and ad hoc analytical reports to identify issues, highlight trends and recommend optimization strategies for payment performance
• Detect and respond to suspicious or fraudulent activity, taking appropriate steps to minimize risk
• Continuously optimize clients' online payment systems to ensure efficiency, compliance, and long-term profitability
• Address and resolve customer inquiries related to payments promptly and professionally
• Generate and present detailed reports and performance insights to senior management

Benefits

• A competitive package
• Bonus at the end of the year subject to your performance
• Monday to Friday, 09:00 am to 05:00 pm (flexi hour) including a 30-minute break
• 25 days of annual leave
• 5 days of sick leave
• Provident Fund
• Fun corporate activities

Ready to take on this exciting new opportunity? Apply now and let's get in touch

D.E. Lavoro Agency Ltd is a leading Business Consultancy founded in 1999 in Limassol, Cyprus. We offer a comprehensive range of professional administration services in the immigration, migration, legal, labor, and recruitment fields.

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