Technical Account Manager – Payments Platform

2 days ago

Limassol, Limassol, Cyprus PGWay Full time €40,000 - €60,000 per year

PGWay is a cutting-edge payment gateway provider revolutionizing global transactions for the iGaming industry and beyond. Operating within a massive ecosystem of 120+ brands, PGWay offers 150+ payment methods, multi currency support, and proprietary technology with SSL encryption and PCI DSS Level 1 compliance. Our all-in-one platform simplifies payments through smart routing, real-time monitoring, and tailored strategies, empowering businesses to scale globally while ensuring seamless, secure transactions.

As a part of our continuous growth we are looking for
Technical Account Managers
(TAMs) to join the team. In this role you will act as trusted partners for clients using our payments platform. They own the technical relationship, ensuring smooth onboarding, configuration, and ongoing optimization of payment methods and processing channels. This role combines client-facing responsibilities with strong technical expertise.

Responsibilities

  • Act as the primary technical contact for assigned clients
  • Oversee onboarding of new brands and payment methods: configuration, routing setup, and testing
  • Troubleshoot escalated issues and provide strategic technical guidance
  • Analyze transaction performance and recommend optimization strategies
  • Collaborate with Product, Engineering, and Support on systemic improvements
  • Escalate complex bugs, systemic issues, or feature requests to Product/Engineering with impact analysis
  • Deliver training and demonstrations to clients
  • Maintain strong relationships with PSPs, acquiring banks, and technical partners
  • Mentor junior staff and contribute to knowledge sharing

Requirements

  • Strong understanding of payment processing and PSP integrations
  • Experience with APIs, Postman, PSP dashboards, and reporting/analytics tools
  • Excellent communication skills for technical and non-technical stakeholders
  • Strategic mindset with project management ability

Would be a plus

  • Experience with payment providers, acquiring banks, or gateways
  • Familiarity with routing rules and advanced payment flows
  • Background in FinTech, iGaming, or SaaS support

Benefits

  • Snacks in the Office
  • 24 days of vacation per year
  • Attractive office location and facilities
  • Medical insurance
  • Breakfasts and lunches in the office (partially paid by the Company)
  • Languages classes (partially paid by the Company)
  • Social Club of the Company

  • Technical Account Manager – Payments Platform

    1 week ago

    Limassol, Limassol, Cyprus PGWay Full time €30,000 - €60,000 per year

    As a part of our continuous growth we are looking for Technical Account Managers (TAMs) to join the team. In this role you will act as trusted partners for clients using our payments platform. They own the technical relationship, ensuring smooth onboarding, configuration, and ongoing optimization of payment methods and processing channels. This role...

  • Technical Account Manager

    2 days ago

    Limassol, Limassol, Cyprus Praxis Full time €40,000 - €60,000 per year

    Job Summary:The Technical Account Manager will serve as a dedicated technical advisor for our merchants. This role involves understanding the client's technical needs and coordinating with our internal teams to deliver tailored solutions.Roles & ResponsibilitiesProvides technical support for merchant integration Analyze merchant integration...

  • Technical Account Manager

    2 days ago

    Limassol, Limassol, Cyprus b13662d0-bb09-40ef-8ed9-6f4fc9d4b28c Full time €30,000 - €60,000 per year

    Job Summary:The Technical Account Manager will serve as a dedicated technical advisor for our merchants. This role involves understanding the client's technical needs and coordinating with our internal teams to deliver tailored solutions.Roles & ResponsibilitiesProvides technical support for merchant integrationAnalyze merchant integration...

  • Technical Support Specialist – Payments Platform

    1 week ago

    Limassol, Limassol, Cyprus PGWay Full time €30,000 - €50,000 per year

    PGWay is a cutting-edge payment gateway provider revolutionizing global transactions for the iGaming industry and beyond. Operating within a massive ecosystem of 120+ brands, PGWay offers 150+ payment methods, multi currency support, and proprietary technology with SSL encryption and PCI DSS Level 1 compliance. Our all-in-one platform simplifies payments...

  • Payments Account Manager

    2 days ago

    Limassol, Limassol, Cyprus Obtained. Full time

    Obtained is a global leader in licensing, compliance, banking, and payment solutions for fintech, payments, and iGaming businesses. We provide end-to-end support — from acquiring regulatory licenses to setting up banking infrastructure and integrating payment technologies.Our Payment Gateway division connects businesses to a powerful network of acquiring...

  • Senior Technical Support Specialist – Payments Platform

    1 week ago

    Limassol, Limassol, Cyprus PGWay Full time €35,000 - €60,000 per year

    As a part of our continuous growth we are looking for a Senior Technical Support Specialist, serving as the escalation point and deep investigator for the most complex platform issues. You will apply expert technical knowledge to perform root cause analysis, debug system integrations, and act as the critical bridge to Engineering.This role operates on a 24/7...

  • Technical Payments Specialist

    1 week ago

    Limassol Municipality, Limassol, Cyprus paytech Full time €60,000 - €80,000 per year

    Department:Merchant Services & PaymentsLocation:On-site (Cyprus)Reports to:Head of Merchant Services & PaymentsAbout the RoleWe are looking for a Technical Payments Specialista highly skilled technical specialist who will act as the bridge between merchants, gateways, and internal systems.The role involves hands-on integration work, terminal setup, payout...

  • Tier 2 Support – Payments Platform

    2 days ago

    Limassol, Limassol, Cyprus PGWay Full time €45,000 - €60,000 per year

    PGWay is a cutting-edge payment gateway provider revolutionizing global transactions for the iGaming industry and beyond. Operating within a massive ecosystem of 120+ brands, PGWay offers 150+ payment methods, multi currency support, and proprietary technology with SSL encryption and PCI DSS Level 1 compliance. Our all-in-one platform simplifies payments...

  • Payments Manager

    1 week ago

    Limassol, Limassol, Cyprus TheSoul Group Full time €60,000 - €80,000 per year

    TheSoul Group is one of the world's most prolific digital media companies and a leading creator business platform. Our original video, animation, and editorial content are available in 21 languages across 50 platforms and 21 sites, going viral globally and generating 25 billion monthly views on social media, with over 2 billion followers.As a media...

  • Payments Manager

    2 days ago

    Limassol, Limassol, Cyprus TheSoul Group Full time

    TheSoul Group is one of the world's most prolific digital media companies and a leading creator business platform. Our original video, animation, and editorial content are available in 21 languages across 50 platforms and 21 sites, going viral globally and generating25 billion monthly viewson social media, with over2 billion followers.As a media powerhouse,...