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Payments Onboarding Manager

3 months ago

Limassol, Cyprus PGWay Full time

The Payments Onboarding Manager is responsible for overseeing the onboarding process of partners within the Payments department. This role involves managing the end-to-end onboarding journey, ensuring a smooth process and communication between the teams. The Onboarding Manager collaborates with internal teams and external partners to facilitate efficient and compliant onboarding processes.

Requirements:

  • Bachelor’s degree in Business, Finance, or a related field.
  • Proven experience in payments operations, onboarding, or a similar role.
  • In-depth knowledge of payment processing systems and industry standards.
  • Strong project management and organizational skills.
  • Excellent communication and interpersonal skills.
  • Ability to navigate and adapt to a dynamic and fast-paced environment.
  • Familiarity with regulatory frameworks and compliance requirements in the payments industry.

Responsibilities:

  • Leading the onboarding for the new Partners, ensuring a timely and accurate process.
  • Collaborate with Business Development Manager, Legal and Compliance teams to gather necessary documentation and information.
  • Collaborate with technical teams to configure payment systems based on partner requirements.
  • Ensure all the necessary legal and compliance documents are collected and verified during the onboarding process.
  • Act as a point of contact for onboarding-related inquiries, providing support and troubleshooting assistance.
  • Gather feedback from external partners, and internal stakeholders to identify areas for improvement in the onboarding process.
  • Maintain clear and transparent communication with external partners and internal teams throughout the onboarding process.
  • Provide regular updates on onboarding progress to relevant stakeholders.
  • Handling the ad-hoc requests.

We offer excellent benefits, including but not limited to:

  • Learning and development opportunities, interesting challenging tasks;
  • Official employment in accordance with the laws of Cyprus and the EU, registration of family members;
  • Company fitness corner in the office for employees;
  • Opportunity to develop language skills and partial compensation for the cost of language classes;
  • Birthday celebration present;
  • Time for proper rest and 24 working days of Annual Vacation;
  • Breakfasts and lunches in the office (partially paid by the company).

 

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