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Front Office Manager

5 months ago

Paphos, Cyprus A.N. Stasis Estates Full time

A.N. Stasis Estates PLC, Avlida Hotel is looking for a Front Office Manager, who will directly supervise all front office personnel and ensure proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and maintenance updates.

Duties and Responsibilities:

  1. Ensuring the front desk provides a professional and friendly service for guests by creating a pleasant experience for guests to ensure their return, by applying S.O.L & company policies.

  2. Dealing with guests' complaints.

  3. Operates all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.

  4. Managing daily reservations

Requirements:

  1. Work Experience: At least 3 years in a similar position will be considered as an advantage.

  2. Academic Qualifications: Diploma or degree in hospitality or tourism related field will be considered as an advantage.

  3. Computer Knowledge: MS Office (Word, Excel, PowerPoint), Theova PMS preferable or other PMS

  4. Languages: English and Greek. Basic Russian is a plus

 Benefits:

  1. Generous pay package with performance bonuses.

  2. Full meals during working hours.

How to Apply:

 Interested parties can send their CVs via email to careers@avlidahotel.com or apply directly via this link.