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Compliance/Back Office

5 months ago

Nicosia, Nicosia, Cyprus Job ID | 118 Full time

The Company

Our client, working closely with Staffnode Recruitment, is renown and well-respected leader in the FinTech/Payments space. They are a fully licensed provider, offering market-leading payment solutions to their top of the range clients. Constantly evolving, they are seeking like-minded individuals who are about their work and have a can-do attitude.

Key Responsibilities

  • Coordination with Customers and Introducers of Business to collect due diligence documents.
  • Collaborating with Applicants and Introducers of Business.
  • Assessment of a Customer Profile against the EMI's Customer's Acceptance Principles.
  • Customer relationship management.
  • Liaising with other departments of the EMI to ensure that preapproval conditions are met.
  • Adhering to all internal policies and procedures, corporate security policies, regulatory guidance, industry service standards and code of conduct.
  • Demonstrating a positive attitude, adaptability, flexibility and punctuality.
  • Answering incoming calls and replying to emails from prospective and existing customers in relation to the products and services offered.
  • Following up customers' requests that cannot be answered immediately and conducting the necessary internal investigations.
  • Follow communication procedures, guidelines and policies.
  • Handling of the day-to-day customer onboarding operations.
  • Identifying areas of operational and AML risk.

Candidate Profile

  • Ability to maintain confidentiality.
  • Previous experience in financial services is an asset.
  • Able to communicate well in English.
  • Team player and motivated

Benefits

  • Remote working Office to be set up within a few months – flexible work arrangements
  • Work for a global powerhouse – obtain great work experience from senior international professionals
  • Definite career progression and bonus/incentives based on performance

Submit CV for this role

If you are interested in the above position, contact us

  • EMAIL: Send your CV to (Please include " Compliance/ Back Office – Job ID #118" in title of email)
  • CALL: or