PSP Portfolio Manager

21 hours ago

Limassol, Limassol, Cyprus beBeePayment Full time €90,000 - €120,000

Overview

This leadership role focuses on overseeing the global portfolio of Payment Service Providers to ensure seamless, secure, and cost-effective payment experiences for clients.

The ideal candidate will have strong industry knowledge, strategic thinking, and collaboration skills to manage and optimize PSPs in a fast-paced fintech environment.

Key Responsibilities:
  • Manage relationships with PSPs, including cards, e-wallets, crypto processors, and wire transfer providers.
  • Negotiate commercial agreements, SLAs, and integration timelines with payment partners.
  • Monitor PSP performance, including transaction success rates, costs, and uptime, and implement improvements where necessary.
  • Collaborate with internal Tech teams to integrate PSPs into platforms such as CRM, cashier, and back office systems.

Operational Oversight:
  • Oversee payment operations and handle escalations, including chargebacks and fraud cases, in collaboration with Risk and Support teams.
  • Optimize payment routing and logic to improve approval rates, reduce costs, and enhance customer experience.
  • Maintain and report on KPIs related to PSP performance, transaction volumes, cost per transaction, and more.

Strategic Contributions:
  • Analyze industry trends and client behavior to identify and propose innovative payment solutions and geographic expansion opportunities.
  • Support financial planning and reporting processes related to PSP expenses and payment strategy.

Requirements:
  • Bachelor's degree in Finance, Business, Economics, or a related field.
  • 3+ years of experience in PSP management, ideally within the forex, payments, or fintech industries.
  • Deep understanding of online payment methods, including acquiring, e-wallets, wire transfers, and crypto.
  • Familiarity with international PSPs and multi-currency ecosystems.
  • Knowledge of payment platforms like Praxis and other cashier solutions.
  • Strong negotiation, analytical, and communication skills.
  • Technical understanding of payment APIs, CRM, and back-office systems is a plus.
  • Proactive, detail-oriented, and able to work under pressure in a dynamic, fast-paced environment.

We Offer:
  • Competitive remuneration package and regular performance reviews.
  • Flexible working hours and a hybrid work environment.
  • Modern and collaborative office in a central location.
  • Free daily lunches, snacks, and beverages.
  • Free Gym membership and wellness initiatives.
  • Medical insurance after the probation period.
  • Career growth and training opportunities with industry leaders.
  • International and diverse team culture.
  • Participation in design and product events and conferences.
  • Company-sponsored parking.

Application Process:
  • Initial interview with a People Function representative (30–45 min).
  • Technical interview with the Operations and Payments team (45–60 min).
  • Final interview with senior stakeholders (if required).

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