Enhancing Global Payment Processes

payabl. empowers businesses to grow through innovative payment solutions and banking services. Our ambition is to expand our strong portfolio of global financial services we provide to businesses and make them all available in one place on our platform, which we call a centralized hub.

The Payment Innovation Specialist is a critical member of payabl.'s team, dedicated to standardizing and enhancing the onboarding process across all products and regions. This team plays a key role in boosting operational efficiency, ensuring regulatory compliance, and strengthening risk management as payabl. expands internationally.

In this role, you will lead the full due diligence process for merchants, partners, and third parties, ensuring that all onboarding activities meet internal and external compliance requirements. You will act as the main point of contact for clients during onboarding and work closely with teams across Sales, Risk, Product, AML, and Finance to deliver smooth and compliant client experiences.

We are particularly interested in professionals with strong experience handling banking-related merchant cases—such as onboarding for business accounts, EMI services, or virtual IBANs. Broader experience in payments, card acquiring, or POS solutions is also valued.

Location: Cyprus, UK or Lithuania
Reporting to: Head of Compliance & MLRO UK

• Customer Due Diligence (CDD): Perform end-to-end onboarding, review merchant cases, and conduct thorough risk assessments to determine appropriate Merchant classifications.
• Approval & Escalation: Approve low- and medium-risk customers; escalate high-risk or complex profiles to the regional MLRO/AMLCO with detailed analysis.
• Merchant Communication: Guide merchants through the onboarding process, clearly explaining requirements and gathering documentation to meet regulatory expectations.
• Due Diligence & Screening: Verify corporate structures, UBOs, and operational models. Conduct PEP, sanctions, and adverse media screening, escalating risks as needed.
• Cross-Functional Collaboration: Work closely with AMLCOs/MLROs and internal stakeholders to align onboarding procedures and submit suspicious activity reports (SARs) where applicable.
• Documentation & Compliance: Maintain audit-ready files in compliance with internal policies and applicable KYC/AML regulations.
• Stakeholder Support: Provide due diligence support across departments (AML, Legal, Risk, Product, Sales, IT) and respond to external requests from banks and third-party partners.
• Audit Readiness: Assist in internal audits and regulatory inspections by preparing and presenting appropriate documentation.

You are an experienced AML professional with a background in fintech, banking, or payments. You bring both technical expertise and the interpersonal skills needed to manage complex due diligence cases with confidence and clarity.

• 5+ years of hands-on experience in CDD, KYB, AML, or risk management within Electronic Money Institutions (EMIs), Payment Service Providers (PSPs), or regulated financial institutions offering banking-like products (e.g., payment accounts, virtual IBANs, EMI wallets).
• Proven track record of onboarding B2B merchants and conducting risk-based due diligence for EMI or banking products.
• Deep understanding of CDD/KYC/KYB frameworks, AML regulations, and compliance obligations within the UK, Cyprus, or Lithuania.
• AML certification (e.g., CAMS or equivalent) is required.
• Comfortable leading complex onboarding cases and communicating regulatory expectations clearly to merchants.
• Able to work independently, manage time-sensitive tasks, and make decisions in a fast-paced environment.
• Skilled in the use of screening tools, risk assessment frameworks, and case management systems.
• Strong analytical and documentation skills, with excellent attention to detail.
• Fluent in English (written and spoken); knowledge of local languages is a plus.
• Proactive, solution-oriented, and committed to high compliance standards.

We offer a competitive salary and benefits package, including:

• Drive in Style: Enjoy the added perk of a company car, provided upon completing one year of employment—subject to performance and availability