Business System Administrator Position
1 month ago
Job Description:
The role of the CRM Administrator is to oversee and manage the organization's CRM platform, ensuring its alignment with business objectives and requirements. This includes tailoring and configuring the system to meet the needs of various stakeholders.
Key Responsibilities:
- Customize and configure the CRM platform to optimize performance and user experience.
- Maintain user access, security roles, and permissions within the CRM system.
- Develop and implement CRM workflows, automation, and business processes to enhance operational efficiency and productivity.
- Ensure data accuracy, completeness, and integrity by regular monitoring and maintenance.
- Provide training and ongoing support to users, equipping them with knowledge to effectively utilize CRM features.
- Collaborate with key stakeholders to gather requirements and prioritize system enhancements.
- Analyze CRM system performance, conducting routine audits to identify and resolve issues or inconsistencies.
- Stay updated on CRM trends and emerging technologies to recommend relevant improvements and updates.
- Generate insightful reports and dashboards to analyze CRM data and present findings to management.
- Assist in CRM system integrations and data migrations, ensuring smooth transitions and system compatibility.
- Address system issues, working with relevant departments to implement solutions.
Requirements:
- Native or fluent English speaker (C1 level) with strong proficiency in written and spoken communication.
- Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
- Demonstrated experience in a CRM Administrator role or similar position.
- Familiarity with CRM system integration, migration projects, and comprehensive knowledge of CRM functionality.
- Strong problem-solving abilities with a proven track record of diagnosing and resolving technical issues.
- Excellent communication and interpersonal skills for effective collaboration with cross-functional teams.
- A keen eye for detail to ensure data accuracy and maintain system integrity.
- Capable of managing multiple tasks and projects in a fast-paced environment.
Salary Range: €3,000 - €3,500 per month
Benefits:
- Competitive remuneration package based on experience, skills, and performance.
- Opportunity to work in a dynamic and creative team with a positive atmosphere.
- Exposure to advanced trading infrastructure and systems.
- Chances for career development and growth.
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