Financial Markets Industry Intern

1 day ago

Limassol, Limassol, Cyprus beBeeCustomerSupport Full time
Full-time Customer Support Intern

We are seeking a Full-time Customer Support Intern to join our team in Cyprus. This is an excellent opportunity for recent graduates to gain real experience and build their skills in the financial markets industry.

The ideal candidate will have a strong command of the English language, both written and spoken, and be comfortable navigating digital tools. They will also possess strong communication and problem-solving skills, with a customer-first mindset.

In this role, you will support the day-to-day operations of our Customer Experience team, learn about our products and services, and assist clients via email and live chat. You will also collaborate with other departments to ensure fast and accurate client support.

Responsibilities:
  • Supporting the day-to-day operations of our Customer Experience team
  • Learining our products and services inside-out through training materials and real-time exposure
  • Assisting clients via email and live chat, helping resolve their questions and guiding them through our platforms
  • Supporting the onboarding of new clients by ensuring a smooth and welcoming experience
  • Troubleshooting and resolving basic technical issues with the help of your mentor and team
  • Collaborating with other departments to ensure fast and accurate client support
Candidate Profile:
  • A recent graduate from a reputable university in Cyprus (Business, Economics, Finance, or related fields)
  • Excellent command of the English language – both written and spoken
  • Tech-savvy and comfortable navigating digital tools
  • Strong communication and problem-solving skills, with a customer-first mindset
  • A genuine interest in the fintech industry and how it works
  • Willingness to work shifts after training (9:00–18:00 or 16:00–00:00)
Benefits:
  • Certified Great Place to Work culture focused on well-being & inclusion
  • Opportunity to become a full-time employee after successful completion of the six-month internship
  • Young, multicultural team with open, approachable leadership
  • Opportunity to contribute to real projects and learn by doing
  • Guidance from experienced leaders and support for your development
  • Vibrant company life – team events, global celebrations
  • New, easily-accessible Cyprus office with complimentary meals during the week
  • Unlimited access to sports & wellness facilities across Cyprus, and mental health support
  • Free company parking
  • A gift and a day off on your Birthday
  • Hybrid work model
Journey to FP Markets:
  • Short video Interview (Cultural fit)
  • 30 min test (Cognitive and verbal skills, personality)
  • 30-45 min Manager Interview (Aligning expectations and mutual fit)

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