Customer Support Intern

5 days ago

Limassol, Limassol, Cyprus FP Markets Full time

Who we are

FP Markets Group of Companies is a global, multi-regulated broker, founded in Australia in 2005. We offer traders access to the global markets via CFD trading on Forex, Indices, Commodities, Stocks, Cryptocurrencies and more. 

We are growing and looking to recruit a Full-time (8 hours) Customer Support Intern for our Cyprus office – a certified Great Place to Work.

If you're a recent graduate ready to dive into the world of financial markets, this is your chance to gain real experience, build your skills, and see how your work makes an impact. As an Intern, you will be joining the Customer Experience team, learn specifics of the industry, key products and services and get hands-on experience supporting our clients from week one, as well as get the opportunity to stay on full-time

Why us?
We're a trusted global broker with 20+ years of history and a forward-thinking mindset. 

  • A multicultural, fast-paced environment full of energy and innovation
  • Open, supportive team leaders who want you to succeed
  • Real opportunities to make an impact, learn from the best, and kick off your career with confidence

Responsibilities:

  • Supporting the day-to-day operations of our Customer Experience team
  • Learn our products and services inside-out through training materials and real-time exposure
  • Assist clients via email and live chat, helping resolve their questions and guiding them through our platforms
  • Support the onboarding of new clients by ensuring a smooth and welcoming experience
  • Troubleshoot and resolve basic technical issues with the help of your mentor and team
  • Collaborate with other departments to ensure fast and accurate client support

Candidate profile:

  • A recent graduate from a reputable university in Cyprus (Business, Economics, Finance, or related fields)
  • Excellent command of the English language  – both written and spoken
  • Tech-savvy and comfortable navigating digital tools
  • Strong communication and problem-solving skills, with a customer-first mindset
  • A genuine interest in the fintech industry and how it works
  • Willingness to work shifts after training (9:00–18:00 or 16:00–00:00)

Our offer:

  • Certified Great Place to Work culture focused on well‑being & inclusion
  • Opportunity to become a full-time employee after successful completion of the six-month Internship
  • Young, multicultural team with open, approachable leadership
  • Opportunity to contribute to real projects and learn by doing
  • Guidance from experienced leaders and support for your development
  • Vibrant company life – team events, global celebrations
  • New, easily‑accessible Cyprus office with complimentary meals during the week 
  • Unlimited access to sports & wellness facilities across Cyprus, and mental health support 
  • Free company parking
  • A gift and a day off on your Birthday 
  • Hybrid work model


Journey to FP Markets:

  • Short video Interview (Cultural fit)
  • 30 min test (Cognitive and verbal skills, personality)
  • 30-45 min Manager Interview (Aligning expectations and mutual fit)

Ready to grow with us? Let's make it happen

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