
Dutch Conversion and Retention Experts
7 days ago
Job Summary:
We are seeking highly motivated Customer Success and Growth Specialists to join our team in Limassol. The ideal candidates will be responsible for converting leads into clients or retaining existing clients through effective communication and excellent customer service.
Key Responsibilities:
For Dutch Speaking Specialists:
- Engage with potential clients through various channels (phone, email, chat) to understand their needs and provide tailored solutions to convert inquiries into sales.
- Maintain accurate records of client interactions and conversions to ensure seamless communication.
For English Speaking Specialists:
- Contact existing clients to ensure satisfaction and address any concerns to maintain long-term relationships.
- Proactively engage with clients to encourage ongoing business and identify opportunities for upselling or cross-selling products and services.
- Document client interactions and feedback for continuous improvement and growth.
Qualifications:
- Native or fluent language speaker required; additional languages are a plus.
- Previous experience in sales, customer service, or account management preferred.
- Strong communication, negotiation, and interpersonal skills to work effectively with clients and colleagues.
- Ability to work independently and as part of a team to achieve common goals.
- Proficient in using CRM systems and other sales tools to manage client interactions and data.
About the Role:
This is an exciting opportunity to join a dynamic team and contribute to the growth and success of our clients. If you are a motivated and results-driven individual looking for a challenging role, we encourage you to apply.
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