Customer Engagement and Loyalty Strategist

3 days ago

Limassol, Cyprus beBeeMarketing Full time
Opportunity SummaryCareer Opportunity:

Our team is seeking a highly motivated and skilled CRM Marketing Specialist to play a pivotal role in driving customer engagement and loyalty through strategic marketing initiatives.

Job Description

The CRM Marketing Specialist will be responsible for planning, building, and executing multi-channel CRM campaigns that support key business goals. This includes customer acquisition, retention, reactivation, and loyalty.

Key Responsibilities Include:

  • Developing end-to-end lifecycle strategies from onboarding and engagement to retention and win-back.
  • Segmenting customer data to deliver personalized and behaviorally relevant communications.
  • Using A/B testing, experimentation, and analytics to optimize campaign performance and channel effectiveness.
  • Collaborating with content, design, data, and product teams to create seamless and impactful customer journeys.
  • Monitoring key CRM KPIs such as open rates, CTR, conversions, and LTV, delivering actionable insights and reports to stakeholders.
  • Ensuring CRM campaigns comply with GDPR, CAN-SPAM, and other data privacy regulations.

Requirements

To succeed in this role, you should possess:

  • A minimum of 3 years' experience in email marketing or CRM marketing.
  • Hands-on experience with CRM platforms, such as HubSpot.
  • Expertise in creating, scheduling, and automating email, push notification, and SMS campaigns.
  • Knowledge of client list segmentation and database management.
  • Familiarity with HTML/CSS for email template design and troubleshooting.
  • Experience with email analytics and reporting tools.
  • Ability to design and manage email automation workflows, conduct competitor analysis, and develop strategic campaign plans.

Benefits

We offer an attractive remuneration package, welcome package, discretionary bonus based on company and individual performance, referral bonus for helping us grow, 13th salary, Friday team lunches, daily snacks and beverages, yearly training budget, ongoing training opportunities, up to 25 days of holiday leave, special leave days, flexible working hours, summer hours, hybrid work policy, wellbeing initiatives, and social club communities.

Parental Benefits

Support for new fathers includes two extra paid days off for the birth of their child. New mothers may leave up to two hours early daily if working a full 40-hour week and their child is under 16.

Family Support

Emergency leave for school pickups and attending school activities up to two times a year are available.

  • Chief Engagement Officer

    7 days ago

    Limassol, Limassol, Cyprus beBeePlayerRelationship Full time

    Key Leadership RoleAn esteemed international iGaming solutions provider is seeking a seasoned professional to lead its teams in Limassol and Larnaca.This leadership position focuses on player engagement, ensuring strict adherence to regulatory requirements across multiple jurisdictions.Responsibilities include:Leading and managing the Player Relationship...

  • Multilingual Customer Service Representative

    1 day ago

    Limassol, Limassol, Cyprus beBeeSupport Full time

    About UsWe are a global fintech company from Estonia with over 350 professionals in 18 countries.Why Work With Us?We value equality and professional development, offering numerous training programs and benefits to enhance your skills and advance your careers.Our progressive policies respect individual and group cultures, providing an efficient infrastructure...

  • Client Onboarding Experience Specialist

    4 hours ago

    Limassol, Limassol, Cyprus beBeeStrategist Full time

    Client Onboarding StrategistThis is a key role within the business, responsible for driving initiatives that enhance the overall client onboarding experience.The successful candidate will develop and execute strategies to streamline the client onboarding process, ensuring a smooth and efficient experience for new users. This includes optimising the user...

  • Product Innovation Strategist

    1 day ago

    Limassol, Limassol, Cyprus beBeeStrategic Full time

    Unlock Your Potential as a Strategic LeaderThe role of Product Lead – Payments is a high-profile position that requires exceptional leadership skills, strategic thinking, and a deep understanding of the payments ecosystem. As a key member of our team, you will be responsible for shaping and executing our global payments strategy, driving the transformation...

  • Store Manager #Cosmos Sport Limassol

    4 days ago

    Limassol, Limassol, Cyprus Cosmos Sport S.A. Full time

    Cosmos Sport SA, member of JD Sports Fashion Plc, founded in September of 1982. First store opened in Heraklion-Crete and since then the network expanded 98 further physical stores in Greece & Cyprus, 5 retail brands (JD Sports, Cosmos Sport, Sneaker10,Slamdunk, Rundome) 8 on-line shops and thousands of happy customers in Greece and Cyprus. Cosmos Sport is a...

  • Store Operations Manager

    1 day ago

    Limassol, Limassol, Cyprus beBeeLeadership Full time

    Job Title:Store Operations Manager">This role requires an experienced retail professional to oversee the day-to-day operations of a busy store. The successful candidate will have excellent leadership skills and be able to motivate and develop their team to achieve high levels of customer satisfaction.Responsibilities: Maintain an exceptional service...

  • Assistant Store Manager #Cosmos Sport Limassol

    4 days ago

    Limassol, Limassol, Cyprus Cosmos Sport S.A. Full time

    Cosmos Sport SA, member of JD Sports Fashion Plc, founded in September of 1982. First store opened in Heraklion-Crete and since then the network expanded 98 further physical stores in Greece & Cyprus, 5 retail brands (JD Sports, Cosmos Sport, Sneaker10,Slamdunk, Rundome) 8 on-line shops and thousands of happy customers in Greece and Cyprus. Cosmos Sport is a...

  • Onboarding Strategist

    19 hours ago

    Limassol, Limassol, Cyprus beBeeClient Full time

    Join our team as a Onboarding & Client Portal Product Manager to contribute to the growth and success of our globally regulated Australian broker.This is an exciting opportunity for a product management professional to develop and execute strategies to streamline the client onboarding process and enhance the overall user experience within our Client Portal....

  • Content Writer, Limassol, Cyprus

    5 hours ago

    Limassol, Cyprus Emerald Zebra Full time

    Are you an experienced Content Writer? Join our client! In this role you will have the opportunity to develop and implement a comprehensive content strategy that aligns with the company's overall marketing and business objectives as well as generate innovative ideas and campaign concepts to enhance brand visibility and engagement. You will be based in...

  • Crafting Compelling Financial Content

    5 days ago

    Limassol, Limassol, Cyprus beBeeContent Full time

    Content Writer PositionWe are seeking a talented Content Writer to join our team. In this role, you will have the opportunity to develop and implement a comprehensive content strategy that aligns with our marketing objectives and generates innovative ideas to enhance brand visibility.The ideal candidate will have experience as a content writer or copywriter...