Back Office Assistant

1 week ago

Nicosia, Nicosia, Cyprus G.A.P. Vassilopoulos Group Full time €13,200 - €39,600 per year

GAP Vassilopoulos Group is currently seeking to recruit a
Back Office Assistant (Payment Services)
to join our Head Offices in
Nicosia, Cyprus.

Main Duties & Responsibilities:

  • Manage the end-to-end merchant onboarding process for card acquiring services
  • Collect, review, and validate client documentation in line with regulatory and company requirements
  • Perform KYC (Know Your Customer) checks in accordance with compliance standards
  • Accurately set up merchant accounts in internal systems
  • Liaise with Sales, Compliance, and Customer Support teams
  • Monitor pending applications and follow up with clients for outstanding documentation
  • Ensure all data is recorded, stored, and maintained in the internal system
  • Provide support in process improvements and contribute to enhancing the onboarding customer experience

Qualifications & Requirements:

  • Excellent communication and organizational skills
  • Ability to work under pressure, manage multiple tasks, and meet deadlines
  • Team player with a proactive and problem-solving mindset
  • Fluency in Greek and English

What We Offer:

  • Competitive remuneration package
  • 13th salary
  • Opportunity to participate in the ACCA program
  • Provident fund (after completion of the 6-month probation period)
  • Participation in the Loyalty Discount Scheme
  • Training and development opportunities within a large and reputable organization

Applications:

Interested applicants should send their CVs to , quoting the reference number
GAP-0925-BOA

All applications will be treated with strict confidentiality.

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