IT Support engineer

3 days ago


Nicosia, Nicosia, Cyprus GJR Technologies Full time

๐‰๐จ๐› ๐“๐ข๐ญ๐ฅ๐ž: ๐ˆ๐“ ๐’๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ ๐„๐ง๐ ๐ข๐ง๐ž๐ž๐ซ

๐–๐จ๐ซ๐ค ๐Œ๐จ๐๐ž: ๐Ž๐ง๐ฌ๐ข๐ญ๐ž

๐„๐ฆ๐ฉ๐ฅ๐จ๐ฒ๐ฆ๐ž๐ง๐ญ ๐ญ๐ข๐ฆ๐ž: FTE

๐‰๐จ๐› ๐Ž๐ฏ๐ž๐ซ๐ฏ๐ข๐ž๐ฐ:

We are seeking a dedicated and proactive IT Support Specialist to join our team. The ideal candidate will be responsible for providing on-site technical support, maintaining hardware/software, and ensuring seamless IT operations for our users.

๐Š๐ž๐ฒ ๐‘๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐›๐ข๐ฅ๐ข๐ญ๐ข๐ž๐ฌ:

Provide first-level and second-level technical support to end-users.

Troubleshoot hardware, software, and network issues on-site.

Install, configure, and maintain desktops, laptops, printers and other peripherals.

Manage user accounts and access rights in Active Directory.

Support Windows OS, Microsoft Office Suite, and other business applications.

Document technical issues and solutions for future reference.

Coordinate with remote IT teams for escalated support tasks.

Ensure compliance with IT policies and procedures.

๐‘๐ž๐ช๐ฎ๐ข๐ซ๐ž๐ฆ๐ž๐ง๐ญ๐ฌ:

Proven experience in a similar IT support or helpdesk role.

Strong knowledge of Windows OS, Microsoft Office, and basic networking.

Experience with ticketing systems and IT service management tools.

Excellent problem-solving and communication skills.

Fluency in English and local language.

Ability to work independently with minimal supervision.

๐๐ซ๐ž๐Ÿ๐ž๐ซ๐ซ๐ž๐ ๐๐ฎ๐š๐ฅ๐ข๐Ÿ๐ข๐œ๐š๐ญ๐ข๐จ๐ง๐ฌ:

Certifications such as CompTIA A+, Microsoft MCP, or similar.

Familiarity with ITIL practices.


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