Information Technology Technical Support

4 days ago


Nicosia, Nicosia, Cyprus Ralliton Full time €20,000 - €40,000 per year

We are looking for an energetic Information Technology Technical Support person to provide technical support to our clients. An excellent Information Technology Support Engineer must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. The position is based in Nicosia.

IT Support Engineer Responsibilities:

  • Serve as the first point of contact for customers seeking technical assistance over the phone or email
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions
  • Determine the best solution based on the issue and details provided by customers
  • Walk the customer through the problem-solving process
  • Direct unresolved issues to the next level of support personnel
  • Record events and problems and their resolution in logs
  • Follow-up and update customer status and information
  • Pass on any feedback or suggestions by customers to the appropriate internal team

IT Support Engineer Requirements:

  • Proven experience as a help desk engineer/technician or other customer support role
  • Ability to diagnose and resolve basic technical issues
  • Customer-oriented and cool-tempered
  • Degree in IT, Computer Science or relevant field
  • Experience with Windows Server & Microsoft 365
  • Troubleshooting and analytical skills
  • Good communication and collaboration skills

What We offer:

  • Opportunity to work for a leading hybrid cloud solutions provider
  • Private Medical Cover, 13th salary package
  • Access to learning management platforms for all technologies you use
  • Career advisor to encourage your progression

For more information about Ralliton visit

Interested candidates should send their CV's to



  • Nicosia, Nicosia, Cyprus EDAMS Technology Full time €35,000 - €45,000 per year

    The companyHydro-Comp Enterprises Ltd is an international Information technology and consulting company specialising in integrated management information systems (called EDAMS) and related services for Utilities, Municipalities and Government Environmental departments. | ).Recent growth and current international market development have necessitated the...


  • Nicosia, Nicosia, Cyprus The Landmark Nicosia Full time €35,000 - €45,000 per year

    Company DescriptionAt The Landmark Nicosia, we are committed to redefining hospitality by combining rich heritage with contemporary sophistication. As part of Marriott's Autograph Collection, we embody a distinctive character and personalized service, creating authentic and memorable experiences for every guest.This role is an exciting opportunity to...


  • Nicosia, Nicosia, Cyprus Deloitte Full time €35,000 - €55,000 per year

    TheQuality, Risk, Security (QRS) Departmentof Deloitte Middle East & Cyprus is seeking to recruit aQuality Risk Management Technology and Analytics Supportofficer, at the level ofExperiencedAssociate, based in ourNicosiaoffice.The TeamIt takes a high-powered network of internal support professionals to keep Deloitte going strong. Deloitte leads with purpose,...


  • Nicosia, Nicosia, Cyprus European University Cyprus Full time €25,000 - €40,000 per year

    European University Cyprus is currently seeking to recruit motivated and enthusiastic staff members for its IT Support team. The successful candidates will support the campus' technological infrastructure, provide assistance to end users (students, faculty, and administrative staff), and gradually take on IT-related projects from initiation to completion. A...


  • Nicosia, Nicosia, Cyprus UpcoMinds Full time €18,000 - €25,000 per year

    Flying start Start your career in CyprusDo you have a degree from a Public or Private Vocational Training Institute, College, Technical School, or University in the fields of IT, Network Engineering, or Electronic Applications, and are you looking for your first job? Do you have a passion for technology and want to grow in a dynamic and innovative...


  • Nicosia, Nicosia, Cyprus Eurobank Limited Full time €45,000 - €75,000 per year

    The teamAt Eurobank Limited, we believe in the power of diversity and inclusion. We are committed to creating an environment where every individual's unique background and perspectives are valued. We are an equal opportunity employer and welcome applicants from all walks of life.The Information Security & Fraud is actively looking to recruit a Senior Officer...


  • Nicosia, Nicosia, Cyprus Synthesis Software Ltd Full time €20,000 - €40,000 per year

    Synthesis Software is a Cyprus-based Information Technology Company founded in 1989. Throughout this time, we have consistently proven ourselves as one of the most professional and reliable companies in the industry. We are committed to delivering an exceptional user experience, and that starts with a top-tier support team.We are looking for a proactive,...

  • Operations Specialist

    2 weeks ago


    Nicosia, Nicosia, Cyprus Bolt Technology Full time €40,000 - €60,000 per year

    We are seeking an analytical and solutions-driven Operations Specialist to manage supply for our ride-hailing operations in Nicosia.About usWith over 200 million customers in 50 countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.Everyone's welcome at Bolt, regardless of race, colour, religion,...


  • Nicosia, Nicosia, Cyprus Gamdom Full time €20,000 - €40,000 per year

    Company Overview:Gamdom, a leading Cryptocurrency iGaming operator, is expanding its fully remote team and is on the lookout for tech-savvy individuals who are passionate about customer support. If you're eager to learn, open-minded, and thrive in a dynamic environment, we want to hear from youPosition Overview:Join our growing team as a Customer Support...


  • Nicosia, Nicosia, Cyprus Human Asset Full time €20,000 - €26,000 per year

    Application Support Engineer – Financial SystemsOn behalf of a client, a small advisory firm specializing in Data Management and Data Engineering projects within the Financial Services sector, we are seeking a Computer Science (or related field) professional to join their technology team.ObjectiveThe role focuses on supporting critical financial...