Junior B2B Account Manager

Company Description

We are SkillOnNet, leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term development and sustainability, and we are trying to revolutionise our industry for the benefit of our players, ourselves, and the entertainment industry as a whole.

Job Description

We are looking for a vibrant and dynamic,
Junior B2B Account manager
who would be developing strong relationships with our existing portfolio of clients, connecting with key business partners and preparing sales reports. You will be liaising with our clients and answering any queries and identifying new business opportunities among existing customers. This position requires to communicate with cross functional internal teams such VIP, Product and Marketing departments to improve the entire customer experience.

Your Responsibilities

• Be the go-to person for our B2B partners, developing and maintaining strong, positive relationships.
• Work with our partners to understand their goals and create customized strategies that hit the mark.
• Ensure the timely and successful delivery of our solutions according to our partners needs and objective
• Manage campaigns along with our Marketing Team
• Maintain all our sites with the help of our Compliance and Tech team
• Keep an eye on performance and provide insightful reports and recommendations
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
• Assist with challenging client requests or issue escalations as needed
• Problem solving by addressing issues quickly and effectively
• Close collaboration our marketing, product, tech, BI and support teams to deliver exceptional service and innovative solutions

What we are looking for:

• Minimum 2-3 years of proven Account Manager experience in eCommerce / iGaming sectors, working ideally in the UK and other Western European markets.
• A passion for the business and ideally experiences in online gaming.
• A team player with great communication skills, an analytical mindset and customer focus.
• You enjoy working with others and contributing to a dynamic team and comfortable in a fast-paced, ever-changing environment.
• Experience in delivering client-focused solutions to customer needs.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
• Excellent communication skills, written and verbal. Highly organised and methodical.
• Must be able to work under pressure in a fast-paced environment.
• Ability to problem solve and adapt to changing business requirements.
• Strong interpersonal skills with the ability to build relationships across Departments.
• Extensive knowledge of MS Office tools.
• Fluency in English

What's in it for YOU?

• Excellent work environment
• Attractive salary package
• Annual Bonus
• Monetary vouchers on Birthdays and other special occasions
• Fully equipped kitchen and in-house entertaining space
• Options to enroll in Company's medical insurance plan
• Possibilities to enroll in Company's pension plan
• Exciting company activities including monthly lunches, corporate gatherings, an intercompany football team, competitions, and many other activities
• Casual Dress Code
• A chance to advance professionally inside one of the world's largest iGaming organisations

What Life at SkillOnNet is like

SkillOnNet is a firm believer in putting people first and our "family oriented" multinational culture is what drives us. We care and focus on our staff and ensure that you are provided with the most relevant and valuable tools, privileges and amenities.