Customer Relationship Management Specialist

1 week ago

Limassol, Limassol, Cyprus Medier Agency Full time €25,000 - €40,000 per year

Medier isn't just a marketing agency—we're creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don't just deliver campaigns—we deliver results.

Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You're in.

About Us:

Medier is a European IT product company that creates cutting-edge online entertainment projects. We are looking for a
CRM Service Coordinator
to join our team and play a key role in our customer engagement efforts.

Responsibilities:

  • Prepare and manage
    promotional landing pages
    for marketing campaigns.
  • Create and optimize
    HTML templates
    for customer communication.
  • Develop and schedule
    SMS campaigns
    to engage and retain customers.
  • Conduct
    quality assurance (QA)
    for CRM campaigns to ensure flawless execution.
  • Plan, execute, and evaluate
    local market-specific CRM activities
    and campaign results.
  • Optimize and improve
    automated customer journeys
    , creating new triggers and event-based communications.

Requirements:


Must-Have Skills:

  • Exceptional
    attention to detail
    and ability to meet tight deadlines.
  • Strong
    communication skills
    (written and verbal).
  • Ability to
    track, measure, and report
    on email and SMS marketing campaign performance.


Nice-to-Have Skills:

  • Basic
    HTML knowledge
    .
  • Interest in the
    betting and gambling
    industry.
  • Experience with
    CRM tools
    (e.g., Optimove, Sendgrid, or similar).
  • Knowledge of
    email and SMS marketing best practices
    .

What We Offer:


Career Growth & Learning:
Exciting challenges and professional development opportunities.


Official Employment:
Fully compliant with
Cyprus & EU laws
, including support for
family relocation
.


Relocation Package:
Includes
flight tickets
and
two weeks of accommodation
.


On-Site Fitness Corner:
Stay active while at work


Language Courses:
Partial reimbursement for language learning.


Birthday Gift:
Because your special day matters to us


Paid Time Off:
24 annual vacation days to relax and recharge.


Office Meals:
Enjoy
breakfasts and lunches
(partially covered by the company).

Join us in shaping the future of
CRM marketing

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