PSP Onboarding Manager

3 days ago

Limassol, Limassol, Cyprus Recruiter4you Full time

Our client, a leading payment solutions provider, is seeking a PSP Onboarding Manager to oversee the full merchant onboarding cycle — ensuring a seamless, compliant, and efficient transition from sales handover to live payment processing.

This is a key role that connects Sales, Compliance, Risk, Legal, and Operations to ensure all merchants meet regulatory standards and are positioned for long-term success.

Key Responsibilities
  • Lead and optimize the end-to-end merchant onboarding process, from documentation collection to account activation.
  • Collaborate cross-functionally with Sales, Compliance, Risk, Legal, and Technical teams to ensure efficient onboarding workflows.
  • Review and validate KYC/KYB and due diligence documentation, escalating risk or compliance issues where necessary.
  • Coordinate internal approvals and sign-offs for new merchant accounts.
  • Oversee merchant configuration, MID setup, and payment gateway integrations, ensuring accuracy and timely completion.
  • Track and report key onboarding metrics (average completion time, drop-offs, satisfaction scores).
  • Maintain an outstanding merchant experience through proactive communication and support.
  • Identify and implement process improvements and automation in collaboration with the product and tech teams.
  • Support the expansion into new jurisdictions and product lines, aligning processes with local regulations.
  • Ensure full compliance with AML/CFT and PCI DSS requirements.
  • Train and mentor junior onboarding specialists or analysts.
Key Requirements
  • 1–2 years of experience in merchant onboarding, client operations, or compliance within a PSP, Acquirer, or FinTech environment.
  • Strong understanding of payment flows, acquirer relationships, and transaction monitoring.
  • Excellent coordination and multitasking abilities across cross-functional teams.
  • High attention to detail and strong documentation skills.
  • Effective communication and client-facing abilities.
  • Familiarity with CRM or onboarding tools (e.g., Salesforce or proprietary PSP systems).
  • Analytical and process-driven mindset with a focus on continuous improvement.
Nice to Have
  • Experience in industries such as iGaming, Crypto, or Forex.
  • Understanding of European, UK, or UAE regulatory environments.
  • Exposure to API integrations or payment gateway setups.
Success Metrics
  • Reduction in average onboarding time.
  • High merchant satisfaction post-onboarding.
  • Zero compliance or regulatory breaches.
  • Improved coordination across departments.

  • PSP Onboarding Project Manager

    1 week ago

    Limassol, Limassol, Cyprus PGWay Full time €55,000 - €65,000 per year

    We are seeking a highly organized and collaborative PSP Onboarding Project Manager to play a pivotal role in launching and optimizing our global payment operations. In this role, you will drive the end-to-end delivery of new brand rollouts, ensure seamless PSP integrations, and act as a key connector between technical, operational, and product teams. If you...

  • PSP Onboarding Project Manager

    1 week ago

    Limassol, Limassol, Cyprus PGWay Full time €80,000 - €120,000 per year

    PGWay is a cutting-edge payment gateway provider revolutionizing global transactions for the iGaming industry and beyond. Operating within a massive ecosystem of 120+ brands, PGWay offers 150+ payment methods, multi currency support, and proprietary technology with SSL encryption and PCI DSS Level 1 compliance. Our all-in-one platform simplifies payments...

  • PSP Specialist

    1 week ago

    Limassol, Limassol, Cyprus CONSONALTD Full time €40,000 - €60,000 per year

    Job Title: PSP SpecialistLocation:Limassol, CyprusAbout UsConsona Ltd is a business solutions provider offering end-to-end support across compliance, operations, financial management, and back-office/verification services for various providers. Our services include regulatory monitoring, financial management, IT support, and operational optimization to...

  • PSP Relationships Manager

    1 week ago

    Limassol, Limassol, Cyprus paytech Full time €40,000 - €60,000 per year

    About the RoleDepartment:Merchant Services & PaymentsLocation:On-site (Limassol, Cyprus)Reports to:Head of Merchant Services & PaymentsWe are looking for a PSP Relationships Manager - an energetic, detail-oriented professional who understands the payments ecosystem in Europe and can take ownership of onboarding new payment providers, managing existing...

  • PSP Manager

    1 week ago

    Limassol, Limassol, Cyprus Payera Tech Full time €40,000 - €80,000 per year

    ABOUT THE JOBAbout UsA forward-thinking Fintech enterprise leading the charge in revolutionizing payment practices is actively seeking a PSP Manager to join our Payments Team. Our company stands as a pioneer in developing cutting-edge solutions and products that empower both individuals and enterprises, fostering seamless digital financial journeys.As a PSP...

  • KYC & Onboarding Specialist

    7 days ago

    Limassol, Limassol, Cyprus Talentera Full time

    On behalf of our client, a fast-growing and innovative payments platform providing secure and seamless global payment solutions for businesses and individuals, we are looking for aKYC & Onboarding Specialistto join their dynamic team.About the Role:In this role, you will be responsible for verifying newPSPs and merchants, ensuring all KYC/KYB requirements...

  • Onboarding Specialist

    3 days ago

    Limassol, Limassol, Cyprus StaffMatters Recruitment and Contracting Specialists Full time

    The company's top-notch team of professionals is rapidly growing, and they are currently looking for aPSP Onboarding Officerto join them at their company location in Limassol.They are a specialized company for outsourced omnichannel customer support, experience, and complaint handling. Our aim is to optimize your clients' experience, established upon the...

  • PSP & Reconciliation Specialist

    1 week ago

    Limassol Municipality, Limassol, Cyprus Talentera Full time €60,000 - €80,000 per year

    About the CompanyOn behalf of a regulated, growing financial company , we are looking to hire PSP & Reconciliation Specialist to join their team in Limassol, Cyprus.About the RoleWe are looking for a PSP & Reconciliation Specialist with a strong focus on payment service provider (PSP) acquisition and management. The ideal candidate should have experience in...

  • PSP Relationships Manager

    3 days ago

    Limassol, Limassol, Cyprus Recruiter4you Full time

    The PSP Relationships Manager will play a key role in strengthening and expanding the company's network of payment partners. This includes managing commercial relationships, negotiating terms, optimizing routing and processing costs, and ensuring smooth collaboration between internal teams and external stakeholders — all with the goal of maximizing payment...

  • PSP Manager

    3 days ago

    Limassol, Limassol, Cyprus YWO Full time

    Our fast growing CFD broker is excited to advertise an incredible opportunity for a PSP Manager, who will be the key person for the strategy, leadership, and management of the entire payments function.Job Requirements:5+ years of experience in payments or financial operations within a regulated environment (forex/brokerage preferred), including 3 years in...