Operations Manager

4 days ago

Limassol, Limassol, Cyprus Emerald Zebra Talent Solutions Full time €70,000 - €100,000 per year

Are you an experienced
Operations Manager
with proven expertise in
payments
,
eligible to work in Cyprus
and ready to take on a
fully
onsite
management role in
Limasso
l?

Emerald Zebra
is working with a leading Venture Capital group, with an exciting portfolio of investments in the
Fintech
and
iGaming
sectors. We are currently seeking a dynamic and experienced
Operations Manager
to join the Group's expanding Operations team based in
Limassol, Cyprus
. In this pivotal role, you will support a fast-growing company that provides innovative alternative banking solutions tailored to the needs of the iGaming, Fintech, and Digital industries. You will also oversee and lead operations across the Group's multi-location offices, ensuring efficiency, compliance, and operational excellence at every level.

The Role:

  • Lead the Operations team
  • Set and drive processes and procedures
  • Continuously improve processes and upskill team members
  • Oversee the team performance, set KPIs and hold the employees accountable for delivery
  • Retrospective monitoring of chats and email exchanges to encourage continuous improvement
  • Oversight and accountability for agreements and documentation before they are shared externally to ensure clients receive optimal service
  • Oversee and manage all payment processes
  • Ensure good communication between all relevant functions

Your Profile:

  • Experienced Operations Manager with strong background in Fintech operations (EMI / PSP) and Banking is a
    must
  • Proven payment processing experience is required
  • Experience dealing with B2B clients is necessary
  • Experience working with systems such as Intercom / Jira
  • Proven experience in leading and managing a dispersed team both offices based and remote.
  • Ability to adjust and adapt swiftly to varied tasks and responsibilities and to changes
  • Keen attention to detail
  • Able to work fully
    onsite
    in Limassol

What is on offer:

  • Salary: EUR 70, ,000 gross/year based on experience and qualifications
  • Health Insurance
  • Employee Wellbeing allowance
  • PTO enhancement above statutory limit
  • Training and development
  • Strong experienced team to work within
  • Multiple group company growth opportunities

To
APPLY
, please forward your CV in strict confidence via the link to Georgia Michaelides.

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