Software Support Consultant

6 days ago

Limassol, Limassol, Cyprus Revsoft Management Limited Full time €25,000 - €35,000 per year

Note:

  • We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time
  • On-site

Job Title:
Software Support Consultant

Location:
On site, Limassol - Cyprus

Working Hours:
Full Time, Permanent Contract, 40 hours per week, Monday – Friday 08:00 – 13:00, 15:00 – 18:00.

Company Benefits
: Competitive salary, 23 Days Holiday + Bank Holidays, guaranteed 13th salary, 14th salary as a bonus, possibilities for internal growth.

Revsoft Management Ltd are currently looking for a full-time permanent Software Support Consultant who have previous experience of a similar role to join our team within our offices in Limassol, Cyprus. Primarily, a client service role, you will be responsible for providing telephone, e-mail and on-site software support to our Clients in Limassol. This is more of a software support role rather than a hardware one.

Some of the key responsibilities

  • Liaise with customers and internal teams on day-to-day basis to identify and resolve application issues.
  • Participate in client software updates and installations.
  • Deliver application training to clients on the effective use of our applications.

As a minimum, candidates should have:

  • Excellent customer service skills.
  • Be an open and clear communicator in both Greek and English, verbally and written.
  • Have strong analytical skills.
  • Be self-motivated, self-sufficient, and able to work under pressure.
  • Ability to work as part of a team and coordinate with other teams or suppliers.
  • The ability to understand new technologies and terminology quickly.
  • Software background, ideally in a service desk or service delivery.
  • Experience of SQL queries and database technologies, in particular MS SQL Server and Oracle.
  • Degree in Computer Science, Information Technology or related field preferred.

The following skills would also be highly desirable:

  • Basic understanding of Microsoft Server platforms and Windows operating systems.
  • Worked in accounts or using accounting software such as Infor SunSystems.
  • Knowledge of the Shipping industry.

About Revsoft

We are a fast-growing software house based in Limassol Cyprus, specializing in state-of-the-art bespoke software development for the Shipping/Marine industry. Several large shipping companies have successfully outsourced some of their requirements to us. For others we have evaluated their existing setups/installations in Cyprus and overseas.

Equal Opportunity

We are proud to be an equal opportunity employer. We do not discriminate based on race, ethnicity, colour, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.

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