Travel Consultant

Get your career moving literally. Travel Consultant | Limassol, Cyprus | Up to 43,000 gross per annum + benefits

This isn't your typical retail travel role. Its the kind of opportunity where your booking skills can make a real difference especially if you've worked in marine travel and know how to manage time-critical itineraries.

And unlike many small agencies, you'll be backed by a powerhouse: a global travel group with offices across Europe, Asia, and the Middle East. Think of it as working with the agility of a local team, but with the muscle and network of an international operation.

Your day-to-day?

You already know what this job involves. Flights, hotels, transfers, visas done. But this isn't about copy-pasting itineraries. Its about solving problems quickly, making life easier for seafarers, executives, and crew planners alike. You'll be their calm in the chaos.

You'll speak their language because you've done marine bookings before. You know what it means to rebook six crew members at midnight due to a delayed tanker. You know GDS inside out, and you've got the patience of a saint (and the negotiation skills of a diplomat).

What's in it for you?

• A stable, full-time role with competitive salary up to 43K

• Work that's fast-paced and challenging (but never boring)

• Career growth potential within a major global travel network

• Supportive colleagues who get what you do because they do it too

• Office-based in Limassol, with global interaction daily

If you've got experience in corporate or marine travel, love logistics, and are the kind of person who keeps cool when others panic, you'll thrive here.

What you'll need to bring

• Proven experience in travel consulting (marine is a must)

• Solid GDS skills

• A solutions-first mindset

• Fluent English (Greek a bonus)

• Flexibility for rotating shifts and occasional weekend work

Responsibilities:

• Customer Consultation: Engage with clients to understand their travel requirements, preferences, and budget constraints. Provide personalized travel recommendations and itineraries based on their needs.
• Booking and Reservations: Arrange and book flights, accommodations, transportation, and other travel-related services for clients. Ensure accurate and timely reservations while securing the best possible deals and discounts.
• Destination Knowledge: Stay updated with travel trends, new destinations, and industry-related information to offer clients up-to-date travel advice and options.
• Itinerary Planning: Create comprehensive travel itineraries, including sightseeing activities, dining recommendations, and travel logistics.
• Travel Documentation: Assist clients in obtaining necessary travel documents, visas, and travel insurance as required for their destinations.
• Customer Service: Provide exceptional customer service throughout the travel planning process and during travel. Address client inquiries, concerns, and resolve any travel-related issues efficiently.
• Vendor Relations: Establish and maintain strong relationships with travel suppliers, airlines, hotels, and tour operators to ensure a seamless travel experience for clients.
• Sales and Revenue Generation: Achieve individual and team sales targets by promoting travel packages and upselling additional services to clients.
• Crisis Management: Offer support and assistance to clients in case of travel disruptions or emergencies, ensuring their safety and well-being.
• Record Keeping: Maintain accurate records of client interactions, bookings, and financial transactions in our travel management system.

Requirements:

• Proven work experience as a Travel Agent or in a similar role within the travel industry.
• Extensive knowledge of various travel destinations, travel products, and travel-related services.
• Proven experience in Marine booking and ticketing is a must.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients.
• Strong sales and negotiation abilities to close deals and achieve sales targets.
• Exceptional organizational and multitasking skills to handle multiple client requests simultaneously.
• Proficiency in travel booking software and computer systems.
• Customer-oriented mindset with a keen attention to detail.
• Ability to work in a fast-paced environment and adapt to changing travel industry trends.
• Flexibility to work on weekends, evenings, and holidays, as required by the business demands.
• A passion for travel and a commitment to delivering outstanding customer experiences.

Education and Qualifications:

• High school diploma or equivalent (Bachelors degree in Tourism, Hospitality, or related fields is a plus).
• Certification from a recognized travel and tourism program is preferred.

Applications open to EU Citizens based in Cyprus. No work visas. 

42-43,000 euros per annum + benefits

• 22 days annual leave – after 5 years increased to 24 days.
• 16 hours absence leave.
• Medical Insurance since day 1 with Minerva.
• Pension fund after 6 months of successful completion of probation period. Employee's contribution: 4%-12%. Employer's contribution: 4%-5% (depending on employee's contribution).
• Flexible working hours – 07:45 till 09:00 and 17:00 till 18:15.
• Annual Bonus: Discretionary (company and personal performance)
• 2 days Hybrid per month (lives in Limassol), 4 per month (outside Limassol).
• 13 salaries
• Discount card Restaurants and selected shops.
• SportsBenefit- Company offers you access to a wide network of fitness and sports facilities — with 50% off the cost, fully sponsored by the employer. 45 Euros are deducted from your salary and the other 50% is sponsored by the company. This benefit is optional.