Customer Support Specialist

1 week ago

Limassol, Limassol, Cyprus FP Markets Full time €25,000 - €35,000 per year

FP Markets Group of Companies is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Customer Support Specialist in Cyprus office - a certified Great Place to Work.

Responsibilities:

  • Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat
  • Educating clients on how to use the Company's website and trading platforms
  • Communicating with clients regarding the company's products and services via telephone, email and live chat
  • Assisting other departments

Candidate Profile:

  • Computer literacy with excellent working knowledge of Microsoft Office applications
  • Knowledge and experience in FX will be considered advantageous
  • A team player with excellent communication skills
  • Fluency in Spanish/Portuguese and English is essential
  • Ability to work rotation shifts Monday - Friday 08:00 - 16:00 or  09:00 - 17:00 & night shift 16:00 - 24:00 (The training will be on-site for 2-3 weeks, then hybrid with 1-2 days a week on-site)
  • Ability to work on public holidays and one Saturday & Sunday a month
Why us:
  • Recognition as a certified Great Place to Work, reflecting our positive culture and commitment to employee well-being
  • Opportunity to make an impact in a fast-growing business at an exciting stage of development
  • High level of autonomy, encouragement of ideas, and the chance to apply your expertise to shape best practices
  • Ongoing professional development, training budget, and growth opportunities alongside industry leaders
  • Competitive salary, regular reviews, and performance-based incentives
  • Engaging company culture: team events, global celebrations, and more
  • Brand-new modern office in a convenient location with complimentary fruits, breakfasts, and lunches
  • Free access to sports and wellness facilities across the country
  • Free company-provided parking
  • Medical insurance and pension fund after probation
  • Birthday gift and an additional day off
  • Visa and work permit assistance, if required
Recruitment Process:
  1. Interview with HR
  2. Interview with Hiring Manager

  • Customer Support Specialist

    2 weeks ago

    Limassol, Limassol, Cyprus FXIFY Full time €35,000 - €45,000 per year

    ABOUT OUR COMPANYFXIFY is a leading proprietary trading firm dedicated to excellence in the financial markets.Established in 2023 by a team of highly skilled professionals with extensive industry and brokerage experience, FXIFY has quickly positioned itself as a leader and innovator in the prop trading industry. As one of the top proprietary trading firms,...

  • Customer Support Specialist

    7 days ago

    Limassol, Limassol, Cyprus Rockup Full time €25,000 - €60,000 per year

    We areRockup- a startup building a new kind of social networking and messaging mobile app focused on real-time geolocation. Think Telegram meets Tinder, but with a focus on location and communities - a tool for connecting with the people around you when you need it most.Backed by a profitable sister company, we have the energy and agility of a startup...

  • Customer Support Specialist

    1 week ago

    Limassol, Limassol, Cyprus FP Markets (First Prudential Markets) Full time €25,000 - €35,000 per year

    FP Markets Group of Companiesis a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-timeCustomer Support Specialistin Cyprus office - a certified Great Place to Work.Responsibilities:Provide answers to...

  • IT Support Specialist

    2 weeks ago

    Limassol, Limassol, Cyprus Tickmill Full time €30,000 - €40,000 per year

    Are you looking for the next professional opportunity that will advance your career?Join our team nowWe are seeking a highly motivated and tech-savvy individual to join our team asan IT Support Specialist. This entry-level position is perfect for someone who has recently graduated with a bachelor's degree in IT or a related technical field and is looking for...

  • PSP Technical Support Specialist

    5 days ago

    Limassol, Limassol, Cyprus Talentera Full time €40,000 - €60,000 per year

    On behalf of a technology leader in digital cashier and payment orchestration solutions for fintech, brokers, e-commerce providers, and financial institutions, we are looking to hire a Technical Success Specialist, in their office in Limassol, Cyprus.About the Role:As a Technical Support Specialist, you will act as a trusted partner for our clients,...

  • Customer Support Trainer

    3 days ago

    Limassol, Limassol, Cyprus CoreStar Full time €25,000 - €60,000 per year

    CoreStar is a dynamic technology company supporting partners in the fintech and iGaming industries with scalable, high-performance solutions.Our expert teams bring a startup-driven mindset, focusing on innovation, collaboration, and efficiency in every project.At CoreStar, you'll have the opportunity to grow your skills, tackle exciting challenges, and...

  • IT Support specialist

    1 week ago

    Limassol, Limassol, Cyprus JetBrains Full time €30,000 - €60,000 per year

    JetBrains has 10 offices around the world, and all of them are connected via dedicated channels, have video conferencing, telecommunication systems, and server rooms. That is 1000 workstations (Windows, Linux & macOS), 1000 virtual machines in a private VMware Cloud, and 300 virtual machines in public AWS and Azure Clouds. The JetBrains IT department is made...

  • IT Support Specialist

    2 weeks ago

    Limassol, Limassol, Cyprus JetBrains Full time €40,000 - €60,000 per year

    JetBrains has 10 offices around the world, and all of them are connected via dedicated channels, have video conferencing, telecommunication systems, and server rooms. That is 1000 workstations (Windows, Linux & macOS), 1000 virtual machines in a private VMware Cloud, and 300 virtual machines in public AWS and Azure Clouds. The JetBrains IT department is made...

  • Customer Support

    2 weeks ago

    Limassol, Limassol, Cyprus IC Markets Full time €25,000 - €35,000 per year

    Join our dynamic team at IC Markets as a Customer Support (Chinese) and help shape the future of FinTech innovation. This full-time, on-site opportunity based in Limassol offers you the chance to make a real impact in a fast-paced and forward-thinking environment. Apply now and take the next step in your career with usWho We Are:IC Markets, a global leader...

  • Onboarding Specialist

    2 weeks ago

    Limassol, Limassol, Cyprus Paymaxis Full time

    Company DescriptionPayMaxis provides end-to-end high risk merchant account payment solutions for businesses and consumers around the globe. As an innovative global payments processing and gateway service provider, PayMaxis ensures that businesses can easily offer various payment methods to customers without any concerns. We handle today's transactions,...