PSP Technical Support Specialist

5 days ago

Limassol, Limassol, Cyprus Talentera Full time €40,000 - €60,000 per year

On behalf of a technology leader in digital cashier and payment orchestration solutions for fintech, brokers, e-commerce providers, and financial institutions, we are looking to hire a Technical Success Specialist, in their office in Limassol, Cyprus.

About the Role:

As a Technical Support Specialist, you will act as a trusted partner for our clients, combining technical expertise with a customer-first mindset. You'll help merchants maximize value from our platform by guiding them through integrations, resolving technical challenges, and identifying opportunities for adoption and growth. This role sits at the intersection of customer success and technical support—playing a vital part in client satisfaction, retention, and long-term success.

Responsibilities:

  • Serve as the primary technical point of contact for merchants and partners.
  • Provide responsive support via live chat, email, and ticketing systems, ensuring timely issue resolution.
  • Guide clients through integration processes, collaborating with payment providers and internal development teams.
  • Deliver product training, share best practices, and offer hands-on technical guidance.
  • Monitor client usage, identify adoption gaps, and recommend tailored solutions.
  • Manage customer data and interactions in CRM systems such as HubSpot.
  • Conduct regular QA checks to maintain service quality and operational reliability.
  • Partner with cross-functional teams to escalate and resolve issues, while sharing client feedback to improve the platform.

Requirements:

  • 1-3 years of experience in technical support, merchant services, or customer success - ideally within payments, PSP, acquiring, or fintech.
  • Strong troubleshooting skills, with the ability to explain solutions to both technical and non-technical audiences.
  • Excellent written and verbal communication skills, with a customer-centric approach.
  • Highly organized, detail-oriented, and proactive in managing multiple priorities.
  • Comfortable working both independently and collaboratively in a fast-paced environment.

All applications will be treated in strict confidence.

  • Technical PSP Integration Specialist

    2 weeks ago

    Limassol, Limassol, Cyprus SkillOnNet Full time €35,000 - €55,000 per year

    Company Description:We are SkillOnNet leading the igaming entertainment by providing our customers with the most entertaining and trustworthy experience possible, while also reinventing the gambling industry. We are home to more than 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and many more. We are committed to long-term...

  • PSP Integration Specialist

    7 days ago

    Limassol Municipality, Limassol, Cyprus Talentera Full time €45,000 - €55,000 per year

    About the CompanyOn behalf of a technology leader in digital cashier and payment orchestration solutions for fintech, brokers, e-commerce providers, and financial institutions, we are looking to hire aPSP Integration Specialistto join their growing team in Limassol, Cyprus.About the RoleThe PSP Integration Specialist serves as a trusted technical partner for...

  • Senior Technical Support Specialist

    5 days ago

    Limassol, Limassol, Cyprus Trezuz Full time €40,000 - €80,000 per year

    About Us:We are a leading Payment Solutions Provider company, providing cutting-edge payment gateway solutions to businesses across various industries. We are committed to delivering seamless, secure, and reliable payment experiences for our clients and end-users. As we continue to grow, we are looking for a detail-oriented and skilledPayment Gateway...

  • PSP Integration Specialist/ Payments Executive

    1 week ago

    Limassol, Limassol, Cyprus TradeBrix Full time €40,000 - €80,000 per year

    We're a growing company in the financial services sector, operating several proprietary trading firms and CFD brokerages, as well as managing our own CRM system, TradeBrix, used both internally and by external partners. As we expand our operations, we're looking for a PSP Integration Specialist to strengthen our payments function and support our continued...

  • Technical Success Specialist

    2 weeks ago

    Limassol Municipality, Limassol, Cyprus Talentera Full time €40,000 - €60,000 per year

    On behalf of a technology leader in digital cashier and payment orchestration solutions for fintech, brokers, e-commerce providers, and financial institutions, we are looking to hire a Technical Success Specialist, in their office in Limassol, Cyprus.About the Role:As a Technical Success Specialist, you will act as a trusted partner for our clients,...

  • PSP Onboarding Manager

    5 days ago

    Limassol, Limassol, Cyprus finera. Full time €45,000 - €60,000 per year

    Role OverviewThe Onboarding Manager oversees the end-to-end merchant onboarding process ensuring a smooth, compliant, and efficient transition from sales handover to live payment processing. This role bridges the gap between Sales, Compliance, Risk, and Operations to ensure all new merchants meet regulatory standards and are set up for long-term success.Key...

  • PSP Integration Analyst

    2 weeks ago

    Limassol, Limassol, Cyprus IronFX Full time €30,000 - €60,000 per year

    We're driven by innovation, passion, and excellence – join us a PSP Integration Analyst and shape the future of online trading.IronFX is a global leader in online trading, offering over 300 tradable instruments across forex, metals, indices, commodities, futures, and shares. With a commitment to cutting-edge technology, top-tier service, and innovation, we...

  • Payment Integration Specialist to an iGaming Company in Cyprus

    2 weeks ago

    Limassol, Limassol, Cyprus Worldwiders Full time €100,000 - €120,000 per year

    Job DescriptionPayment Integration Specialist | Work in sunny Cyprus, LimassolWork permit providedAttractive salary packageOn-site model of work Monday- FridayEssential to have an experience with technical payment integration, Technical API GuidesWe're looking for a skilled Payment Integration Specialist to join a leading iGaming group, home to 30+ global...

  • PSP Manager

    1 week ago

    Limassol, Limassol, Cyprus YWO Full time €40,000 - €80,000 per year

    Our fast growing CFD broker is excited to advertise an incredible opportunity for a PSP Manager, who will be the key person for the strategy, leadership, and management of the entire payments function.Job Requirements:5+ years of experience in payments or financial operations within a regulated environment (forex/brokerage preferred), including 3 years in...

  • Chargeback Specialist

    2 weeks ago

    Limassol, Limassol, Cyprus Cannonball Code Full time €40,000 - €80,000 per year

    Chargeback SpecialistRemote (Global) | Full-TimeChargebacks | Disputes | PSPs | Risk | Payments OperationsCompany DescriptionCannonball Code is a fintech and high-risk venture builder specializing in the creation of resilient, scalable, and user-centric digital products across high-growth verticals including online gaming and social casinos.We believe in a...