CRM Manager

3 days ago

Limassol, Limassol, Cyprus BettingJobs Full time €40,000 - €60,000 per year

BettingJobs
is working with a well-established B2C casino brand, who are seeking to hire an experienced
CRM Manager
to join their team in
Limassol
.

Responsibilities:

  • Take full responsibility and ownership of the CRM for the designated market(s).
  • Manage production of CRM plans in accordance with Company's planning process.
  • Strategize, communicate, execute, test, and evaluate various CRM projects.
  • Report progress of your CRM efforts to the management and other departments.
  • Assist in prioritizing projects to ensure business critical deadlines are always met as a priority.
  • Work closely with internal company departments to ensure alignment on communication and events performed globally.
  • Liaise frequently with the marketing, tech, product, analytics and copywriter teams to design marketing initiatives and test new innovative ideas to increase the number and value of customers.
  • Ensure compliance with regulations and legislations applied in the iGaming industry.
  • Drive to own and execute projects together with an ambitious team.
  • Hands-on, proactive, and ready to perform other tasks as assigned when needed.

Requirements:

  • Excellent organizational skills and superb attention to details.
  • Understanding of customer relationship management theory and practice.
  • Use data-driven insights to influence project direction and long-term strategy.
  • Excellent communication skills, written and verbal.
  • Ability to function as a self-starter with an emphasis on getting things done.
  • Ability to take full ownership of projects, from start to finish.
  • Must be able to work under pressure in fast paced environment.
  • Ability to problem solve and adapt to changing business requirements.
  • Strong interpersonal skills with the ability to build relationships across Departments and remote offices.
  • Extensive knowledge of MS Office tools.

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