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Customer Support Administrator

2 months ago

Limassol, Limassol, Cyprus Financial Services Network Ltd Full time

NFS & FSN Network is a large International Financial Services company that supports Independent Financial Advisers and Private Wealth Management companies.

Position:

We are seeking an organized and self-motivated customer support / administration officer to join our team at the Limassol head office. You will be responsible for providing support to global clients, financial advisers and our senior administrators.

The ideal candidate must have a desire and passion for continuous learning, be able to work under pressure and always act with honesty and integrity. Previous experience is not essential as we will provide full training.

Duties & Responsibilities:

  • Receive and review client documents
  • Assist clients with forms and questionnaires required by the company
  • Obtain missing documents from clients and verify account information
  • Update client information on the company CRM systems
  • Provide support to our advisory teams

Requirements, Skills and Qualifications:

  • Fluency in English, both verbal and written
  • Excellent communication
  • Exceptional time-management and organisational skills
  • Ability to multi-task, prioritise, use good judgment, act with integrity
  • Desire and passion for continuous learning, improvement, and innovation
  • Professional work ethic, positive attitude, attention to detail
  • Ability to work in a team environment and independently
  • Good computer skills with working knowledge of Word/Excel/CRM packages
  • Proven customer support experience preferable

What we offer:

  • Full training
  • Competitive salary based on experience
  • Working hours of 9AM - 5PM

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