Customer Support Associate

3 weeks ago


Limassol, Limassol, Cyprus TOPTALENT Full time
Customer Support Agent Job Description

As a Customer Support Agent at TOPTALENT, you will play a vital role in ensuring exceptional customer satisfaction and experience. This position requires a strong customer service skillset, with the ability to effectively manage customer inquiries and resolve issues in a timely and professional manner.

Key Responsibilities:

  • Manage customer inquiries through various channels, including phone, email, and chat.
  • Assess customer needs and provide solutions to meet their requirements.
  • Collaborate with internal teams to resolve complex customer issues.
  • Update customer records and maintain accurate communication logs.
  • Provide exceptional customer service, ensuring high levels of satisfaction and loyalty.

Requirements:

  • Proven customer support experience, preferably in a similar industry.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet customer expectations.
  • Fluency in Arabic and English, both verbal and written.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Flexible working hours and a dynamic work environment.

Relocation support: Not applicable. Visa support: Not applicable. Local candidates with EU passport or sorted out Residency in Cyprus. Start: As soon as possible.


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