Customer Support Associate
1 week ago
As a Customer Support Agent at TOPTALENT, you will play a vital role in ensuring exceptional customer satisfaction and experience. This position requires a strong customer service skillset, with the ability to effectively manage customer inquiries and resolve issues in a timely and professional manner.
Key Responsibilities:
- Manage customer inquiries through various channels, including phone, email, and chat.
- Assess customer needs and provide solutions to meet their requirements.
- Collaborate with internal teams to resolve complex customer issues.
- Update customer records and maintain accurate communication logs.
- Provide exceptional customer service, ensuring high levels of satisfaction and loyalty.
Requirements:
- Proven customer support experience, preferably in a similar industry.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet customer expectations.
- Fluency in Arabic and English, both verbal and written.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Flexible working hours and a dynamic work environment.
Relocation support: Not applicable. Visa support: Not applicable. Local candidates with EU passport or sorted out Residency in Cyprus. Start: As soon as possible.
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