Native German Speaker Customer Support Specialist

1 week ago


Larnaca, Larnaka, Cyprus Cross Border Talents Full time
Customer Support Specialist - German Language

We are seeking a highly skilled and fluent German language customer support specialist to join our team at Cross Border Talents. As a customer support specialist, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.

Key Responsibilities:
  • Customer Assistance: Respond to customer inquiries in a timely and accurate manner, providing detailed information about our banking products and services.
  • Problem Resolution: Assist customers with account-related issues, transactions, and inquiries, ensuring effective resolution and a high level of customer satisfaction.
  • Relationship Management: Build strong relationships with customers by understanding their needs and providing tailored support to meet their expectations.
  • Process Improvement: Identify areas for improvement in customer support processes and provide feedback to enhance service quality and efficiency.
  • Documentation: Maintain accurate records of customer interactions and transactions in our system.
Requirements:
  • Language Proficiency: Native-level fluency in German and B2 proficiency in English.
  • Communication Skills: Strong communication and interpersonal skills, with a focus on customer service and relationship building.
  • Experience: Previous experience in customer support or a similar role, preferably in the banking sector.
  • Flexibility: Ability to work flexible hours, including weekends, as required by the shift schedule.
  • Technical Skills: Proficiency in using CRM systems and other relevant software.
Benefits:
  • Competitive Salary: A competitive salary package that reflects your skills and experience.
  • Professional Development: Opportunity to develop your skills in a dynamic banking environment and advance your career.
  • Supportive Team Culture: A supportive team culture that prioritizes customer satisfaction and employee well-being.


  • Larnaca, Larnaka, Cyprus Cross Border Talents Full time

    Customer Support RoleWe are seeking a highly skilled Native German Speaker Customer Support Specialist to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Key Responsibilities:Customer Assistance: Respond to...


  • Larnaca, Larnaka, Cyprus Cross Border Talents Full time

    Customer Support Specialist - German LanguageWe are seeking a highly skilled Customer Support Specialist with native-level fluency in German to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers via phone, email, and chat.Key Responsibilities:Customer...


  • Larnaca, Larnaka, Cyprus Cross Border Talents Full time

    {"Key Responsibilities": "As a Customer Support Specialist with German language skills, you will be responsible for providing timely and accurate information to customers regarding banking products and services.You will assist customers with account-related issues, transactions, and inquiries, ensuring effective resolution and building strong relationships...


  • Larnaca, Larnaka, Cyprus Cross Border Talents Full time

    {"h1": "German-Speaking Customer Support Representative", "p": "We are seeking a motivated and customer-focused individual to join our team in Cyprus as a German-Speaking Customer Support Representative. In this role, you will be the first point of contact for our German-speaking customers, providing exceptional service and support across various channels,...


  • Larnaca, Larnaka, Cyprus Cross Border Talents Full time

    {"title": "Customer Support Representative for German-Speaking Customers", "company": "Cross Border Talents", "description": "Job OverviewWe are seeking a German-speaking Customer Support Representative to handle customer inquiries and resolve issues without any sales pressure.ResponsibilitiesManage inquiries from German-speaking customers via calls and...


  • Larnaca, Larnaka, Cyprus Cross Border Talents Full time

    Customer Support Representative for German-Speaking CustomersWe are seeking a highly skilled and fluent German-speaking Customer Support Representative to join our team in Larnaca. As a key member of our customer support team, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.Key...


  • Larnaca, Larnaka, Cyprus Cross Border Talents Full time

    {"title": "Customer Support Analyst", "description": "Job OverviewWe are seeking a highly skilled Customer Support Analyst to join our team at Cross Border Talents. As a key member of our support team, you will be responsible for delivering exceptional player satisfaction by handling console and account inquiries on a daily basis.Key ResponsibilitiesHandle...


  • Larnaca, Larnaka, Cyprus JL Talent Partners Full time

    Customer Service Advisor - BankingWe are seeking a highly skilled and customer-focused Customer Service Advisor to join our team in Cyprus. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers via phone and email, ensuring timely resolution and response to their queries.Key...


  • Larnaca, Larnaka, Cyprus Eco Plus Solutions AB Full time

    Job Title: German Speaking Customer AdvisorWe are a leading financial services company seeking a highly skilled German-speaking customer advisor to join our team in Larnaca, Cyprus. As a key member of our customer service team, you will be responsible for providing exceptional service and support to our German-speaking clients.Key Responsibilities:Client...

  • Customer Support Host

    1 month ago


    Larnaca, Larnaka, Cyprus GRS Recruitment Full time

    A rapidly expanding international gaming company with offices in multiple global locations are looking to recruit a Customer Support Host for their Larnaca based team. The successful candidate will have previous customer service experience, a high fluency in English and be happy to work rotating shifts. You will be joining a team of passionate and colleagues...


  • Larnaca, Larnaka, Cyprus Cross Border Talents Full time

    Job Title: German Speaking Customer AdvisorWe are a leading financial services company, dedicated to delivering exceptional client experiences across the globe. Our team in Larnaca, Cyprus, plays a vital role in managing client relationships and providing high-quality service. We are currently seeking a dedicated German-Speaking Customer Advisor to join our...


  • Larnaca, Larnaka, Cyprus Cross Border Talents Full time

    Job Title: German Speaking Customer AdvisorWe are a leading financial services company, renowned for delivering innovative solutions and exceptional client support throughout Europe. Our office in Larnaca, Cyprus, is central to managing client relationships and ensuring top-tier service delivery.Job Summary:As a German-Speaking Customer Advisor, you will be...


  • Larnaca, Larnaka, Cyprus Cross Border Talents Full time

    Job DescriptionJob Title: German Speaking Financial Services RepresentativeJob Summary:We are seeking a highly skilled German Speaking Financial Services Representative to join our team at Cross Border Talents. As a key member of our customer service team, you will be responsible for providing exceptional service to our German-speaking clients, handling...


  • Larnaca, Larnaka, Cyprus Cross Border Talents Full time

    Job DescriptionJob Title: German Speaking Financial Services AdvisorJob Summary:We are seeking a highly skilled German Speaking Financial Services Advisor to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing exceptional service to our German-speaking clients, addressing their queries,...


  • Larnaca, Larnaka, Cyprus JL Talent Partners Full time

    Customer Service Advisor - BankingWe are seeking a highly skilled and customer-focused Customer Service Advisor to join our team in Cyprus. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers via phone and email, ensuring timely resolution and response to their queries.Key...


  • Larnaca, Larnaka, Cyprus Cross Border Talents Full time

    Customer Support AgentWe are a leading bank specializing in providing payment options for online store checkouts and finance agreements, committed to delivering exceptional customer service.Key Responsibilities:Provide outstanding customer support via calls, chats, and back-office operationsResolve customer queries and issues promptly and professionally (No...


  • Larnaca, Larnaka, Cyprus Cross Border Talents Full time

    Job Title: International Talent Acquisition FreelancersWe are seeking highly skilled International Talent Acquisition Freelancers to join our recruitment teams and oversee our full-cycle recruiting of multilingual candidates. As a top performer, you can expect a management role, double fees, and quarterly and annual bonuses.Responsibilities:Coordinate with...


  • Larnaca, Larnaka, Cyprus Marinakis Property Developers Full time

    As a digital marketing specialist within G.A. Marinou Holdings, you'll work on a mix of performance marketing and inbound marketing campaigns. This role is a balanced combination of creative content creation and data analytics/visualization.You'll be working in a fast-paced environment, where you'll never be bored. We're looking for candidates who are...


  • Larnaca, Larnaka, Cyprus Crystec Spas Ltd Full time

    We are seeking a motivated Sales Professional to join our expanding team at Crystec Spas. As a Sales Executive, you will play a pivotal role in driving new business sales, exceeding sales targets, and providing outstanding service to existing customers while maximising cross-sales opportunities.Key Responsibilities:-Proactively generate new business sales...

  • Sales Representative

    1 month ago


    Larnaca, Larnaka, Cyprus INDEVCO Group Full time

    UNIPAK S.A.L. is a member of INDEVCO Group. We specialize in manufacturing and converting a wide range of sustainable corrugated and solid board packaging. We focus on high-resolution promotional and shelf display solutions, in addition to agriculture trays, telescopic boxes, and carry boxes. Established in 1965 in Halat, Lebanon, UNIPAK serves a wide range...