Customer Support Specialist
1 week ago
We are seeking a highly skilled Customer Support Analyst to join our team at Cross Border Talents. As a key member of our support team, you will be responsible for delivering exceptional player satisfaction by handling console and account inquiries on a daily basis.
Key Responsibilities- Handle inbound phone calls, live chats, and emails related to console and network queries.
- Provide high-level customer service, resolving issues such as account resets and payment inquiries.
- Work collaboratively with the team to achieve KPIs, including AHT, Productivity, NPS, Quality, and Attendance.
- Native Dutch speaker with fluent English skills.
- High School Diploma and clear criminal record.
- Friendly demeanor, reliable, and punctual.
- Proficient in computer and technology use.
- Strong customer interaction and problem-solving skills.
- Starting Gross Salary: 1350 EUR per month.
- Language Bonus: 150 EUR per month.
- Performance Bonus: Up to 420 EUR based on achieving KPIs.
- Option 1: Arrange own flight and accommodation, receive 1000 EUR from the company.
- Option 2: Book own flight (up to 300 EUR refund), stay in company accommodation for up to 2 months.
Please submit your CV and a cover letter detailing your relevant experience and availability to start by the deadline.
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Larnaca, Larnaka, Cyprus Cross Border Talents Full timeCustomer Support Specialist - German LanguageWe are seeking a highly skilled and fluent German language customer support specialist to join our team at Cross Border Talents. As a customer support specialist, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Key Responsibilities:Customer Assistance:...
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Larnaca, Larnaka, Cyprus Cross Border Talents Full timeCustomer Support Specialist - German LanguageWe are seeking a highly skilled Customer Support Specialist with native-level fluency in German to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers via phone, email, and chat.Key Responsibilities:Customer...
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Larnaca, Larnaka, Cyprus Cross Border Talents Full time{"Key Responsibilities": "As a Customer Support Specialist with German language skills, you will be responsible for providing timely and accurate information to customers regarding banking products and services.You will assist customers with account-related issues, transactions, and inquiries, ensuring effective resolution and building strong relationships...
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