CRM Executive

24 hours ago


Limassol, Limassol, Cyprus Kivon Full time €30,000 - €60,000 per year


CRM Executive

About the role

Were growing our online casino and need a CRM Executive to help run

day-to-day CRM. Youll build and send campaigns, keep the calendar

organized, and report results. Youll work closely with the CRM Manager,

VIP, and BI teams to keep players engaged and coming back.

What youll do

Execute campaign concepts and promos across email, SMS, push, and

on-site messages

Own the comms calendar: keep dates, owners, assets, and deadlines

up to date

Coordinate assets (copy, templates, creatives, translations) and QA

before launch

Work with stakeholders (Content, CRM, VIP, CS) so each send is on

brief and on time

Track performance and share clear updates (deliveries, opens/clicks,

conversions, reactivations)

Support segmentation and journeys for key player groups (FTD, active,

at-risk, lapsed)

Keep data tidy: lists, exclusions, preferences, naming conventions

Help with A/B tests and document what worked for the team

What youll need (must-haves)

Strong Excel skills (lookups, pivots, filters; comfortable cleaning CSVs)

1+ year working in CRM in iGaming. Experience with dynamic

messaging is an advantage

Analytical mindset: can read a dashboard, build simple reports, and

make data-based recommendations

Great communicator & project owner: organized, reliable, and

comfortable taking a task from brief to launch

High attention to detail and happy to do execution work (QA, checks,

follow-ups)

Strong EnglishNice to have

Hands-on with Smartico or Fast Track (or similar CRM tools)

Basic SQL/BI skills

Understanding of casino promos/bonuses and lobby setup

What we offer

A friendly, creative team where you own your work

Competitive salary based on experience and impact

All the tools and tech you need

Lunch in the office

Performance Bonus Scheme

Performance-based annual salary review



Working Place:

Limassol, Cyprus



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