Risk, Quality and Engagement Lifecycle Operations

The
Quality, Risk, Security (QRS) Department
of Deloitte Middle East & Cyprus is seeking to recruit a
Risk, Quality and Engagement Lifecycle Operations
professional, at the level of
Senior
, based in our
Nicosia
office.

The Team

It takes a high-powered network of internal support professionals to keep Deloitte going strong. Deloitte leads with purpose, solving complex issues for our clients and communities. Across disciplines and across borders, Deloitte Middle East Firm supports our network by driving global strategy, programs, platforms, and transformational experiences. Our people share a passion for igniting change and a strong service orientation that shapes our organization and those it supports.

The QRS Department is handling matters pertaining to Compliance; Regulatory; Anti-Money Laundering (AML); Ethics; Anti-Corruption; Independence and Risk Management for the entire Deloitte Middle East & Cyprus region. This is a unique opportunity to engage in cross-border collaboration with Deloitte professionals across the Deloitte network, broadening your knowledge and building your competencies and skills.

The Risk, Quality and Engagement Lifecycle Operations Role

This role supports the Quality Monitoring team in assessing and enhancing the effectiveness of risk and control frameworks. It includes leading independent quality reviews, monitoring adherence to regulatory and internal standards, and providing insights to strengthen governance and compliance throughout the engagement lifecycle.

The successful candidate's key responsibilities include:

• Conducting comprehensive quality monitoring reviews across business processes to ensure compliance with policies, regulatory requirements, and risk management frameworks.
• Supporting second line of defense activities by monitoring the effectiveness of risk controls across the business, ensuring adherence to regulatory and internal standards, and recommending improvements to mitigate risks.
• Assisting with 'in-flight' monitoring of ongoing projects to facilitate timely risk identification and escalation, issue tracking, and providing support to project teams.
• Supporting deep-dive reviews to evaluate the effectiveness of project governance and oversight, identifying gaps, and ensuring alignment with organizational standards and best practices.
• Developing and refining quality monitoring methodologies to ensure alignment with best practices and global requirements.
• Preparing reports and dashboards with key findings, trends, and recommendations for senior management.
• Collaborating with first-line teams and Quality Champions within the business to drive improvements in risk management and control execution.
• Training and mentoring junior team members to foster a strong culture of quality and risk awareness.
• Providing ad hoc support for various projects as required.

Requirements

• Undergraduate degree.
• Minimum of 5 years' relevant experience in similar roles, with experience in a Big Four environment strongly preferred, particularly within risk or quality functions.
• Solid understanding of Quality Management frameworks, as well as business and operational risk.
• Adaptable and open to change, with a focus on process improvement.
• Proficient in data analysis and reporting, with advanced knowledge of Microsoft Office and familiarity with visualisation/dashboard tools such as Power BI and Salesforce.
• Proven ability to work independently, manage multiple priorities, and consistently deliver high-quality results.
• Project management skills, including the capability to oversee quality initiatives and ensure their timely execution.
• Excellent command of English, both written and verbal.
• Strong interpersonal and communication skills, with the ability to collaborate effectively within teams and manage stakeholder relationships across cross-functional groups and senior leadership.

Benefits

• Competitive remuneration package.
• Pension plan.
• Medical coverage and life insurance.
• Continuous professional development.
• Flexible hours and hybrid working (adapted to team-specific operational requirements).
• Friday afternoon off throughout the year.
• Public Holidays falling on weekends given as paid Wellbeing Day off on the Friday before.
• Special types of leave.
• Deloitte Employee Assistance Program, providing 24/7/365 specialist counselling support.

Why Deloitte?

• Be the true you
  We foster diversity and inclusion and encourage you to bring your authentic self to work. Explore, question, and collaborate while building a career that inspires and energizes you.
• Never stop growing
  Diversity of thought makes us stronger. At Deloitte, we tailor a personalized learning experience, offering you the opportunity to grow and achieve maximum impact.
• We practice what we preach
  At the heart of everything we do is a set of timeless principles and unifying values.

Applications

All applications will be treated with the strictest confidentiality.

Please note that only shortlisted candidates will be contacted.

Join us to make an impact together - Apply now